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Astro-smart.com Copyright
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Oct 2020
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S.
Warranty, Policies, Copyright Notice:
Life Time Warranty
All products are guaranteed to the original purchaser to be free from defects in material and workmanship for
the life of the product from the date of original purchase. Simply put, once you buy a Astro-Smart product
we are committed to support you for as long as you own the product including free software and firmware
upgrades for the product. Warranty coverage excludes normal wear and tear, or damage caused by improper
installation, any modification, abuse, misuse, improper maintenance, and unauthorized repairs or
modifications to the original product. Shipper is responsible for proper packaging, shipping and insurance
on applicable upgrades or repair items. . Upon receipt of returned product, Astro-Smart will assess the item/s
to determine if they comply with the conditions of our warranty. Astro-Smart is not responsible for damage
caused by the freight carrier, i.e.: USPS, UPS, FED EX, etc., to our product. A claim to repair or replace the
product must be initiated by the recipient. In no event shall Astro-Smart be liable for any claim for incidental
or consequential damage arising out of or in connection, manufacture, delivery or use of any product offered
on this website or by information received by US mail, E-mail, data files or fax.
Return Policy
Merchandise must be returned in new (mint) condition within 30 days of receipt for exchange/refund, which
may be subject to 20% restocking charge (Shipper is responsible for proper packaging, shipping, and
insurance.). We must receive the returned merchandise within 30 days of the date you received it. All items
must be in new (mint) condition and fully functional. Returned items cannot show evidence of use or wear,
dirt, or blemishes of any kind. Merchandise must be returned in its original packaging and should include all
supplied materials, instructions, original accessories, hardware, and any CD software disks provided.
Software purchases via email or download since released and customer custom work options are non-
refundable. Astro-Smart is not responsible for lost or damaged packages. Return shipping costs are the
responsibility of the customer. Any returned items must be in "as new" condition. We ask that you open and
inspect your order upon receipt. No insurance or damage claims will be accepted more than 3 days after
delivery. All customers MUST email Astro-Smart before returning products for warranty or repair to get an
RMA# (Return Merchandise Authorization).