Astro Machine Astrojet 2, Installation And Operating Manual

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Section 5
Astrojet II High-Speed In-Line Inkjet Printer
Operator Maintenance
20
Jams
If a jam occurs, DO NOT TURN THE ASTROJET II OFF! The machine has an eight-address
memory to assure that no addresses will be lost should a jam occur. If, however, you turn the
machine off, address data which has been sent to the Astrojet II will be lost, requiring you to start
over from the beginning, or find the place in your address list where the jam occurred.
Some possible reasons for jamming are:
1. Thickness adjusted too thick on the feeder, which lets two or more pieces of media pass
at once.
2. Damaged media, such as dog-eared (turned down corners) envelopes.
3. Media which is not stiff enough may not be usable. Media which meets Postal stiffness
requirements for automated feeding will feed acceptably in the Astrojet II.
4. Media which is too thin may not feed well. Minimum thickness is .008".
5. Envelopes, which are caught under the flap of another envelope or stuck to one another,
may cause double feeding and subsequent jamming.
6. Feeder speed set too fast.
Removing Jammed Media
Several steps must be taken to remove jammed media. Follow the steps carefully so as not to
damage the Astrojet II inadvertently.
1. Unlock and raise the Inkjet carriage to see if the media is jammed underneath.
2. In most cases it is possible to remove the jammed media at this time by gently pulling it
by its exposed corners. All pieces of the jammed media must be removed from the feed
path.
3. Lower inkjet carriage and lock it in place.
4. Use Address Recovery to recover the number of addresses lost, if any, in the jam.
5. Put the Astrojet II back on-line and resume printing. The Astrojet II will begin printing
addresses following the last completely printed address.