www.Astria.US.com
126896-01A
19
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• log set will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural gas
supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact IN
-
NOVATIVE HEARTH PRODUCTS’s Technical
Service Department at 1-800-655-2008. When
calling please have your model and serial numbers
of your appliance ready.
You can also visit our technical services web site
at
www.IHP.US.com
.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call IN
-
NOVATIVE HEARTH PRODUCTS’s Technical
Service Department at 1-800-655-2008.
When calling, have ready
• your name
• your address
• model and serial numbers of your appliance
• how appliance was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
ACCESSORIES
Purchase these log set accessories from your local
dealer. If they can not supply these accessories,
call INNOVATIVE HEARTH PRODUCTS at
1-800-655-2008 for referral information. You can
also write to the address listed on the back page
of this manual.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - 112806-01
(Not Shown)
For PDG models.
Allows the gas log to be turned
on and off by using a hand-held remote control.
This remote comes installed in BTB models.
REMOTE CONTROL RECEIVER
BRACKET - 112806-02
(Not Shown)
For PDG models only.
Used for mounting remote
control receiver to unit base.
WALL-MOUNT ON/OFF SWITCH
GWMS2
(Not Shown)
For all models.
Allows the gas log to be turned on
and off with a wall switch. This switch is included
with al models.
DAMPER CLAMP - GA6080
(Not Shown)
For all models.
Permanently opens chimney flue
damper for vented operation. This is included
with all models.
LAVA ROCK - GA6060
(Not Shown)
For all models.
Order when additional rock is
desired. (1.8 lb. bag)
FLOOR MEDIA KIT - VTA-LS5-1
(Not Shown)
For all models.
Order when additional logs is
desired. (5 pieces)
FLOOR MEDIA KIT - VTA-LS5-2
(Not Shown)
For all models.
Order when additional logs is
desired. (5 pieces)
Summary of Contents for Arcadia18MN
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