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Astra Games Limited                           Machine Service & Maintenance Manual                      Sonic Ticket Winner

Issue D                                        Page 5 of 28

21/06/11

GENERAL INSTALLATION SAFETY WARNINGS

IMPORTANT NOTES

-

BEFORE USING THE PRODUCT, BE SURE TO READ THE FOLLOWING:

  

WARNING !!

  

To maintain safety:
To ensure the safe operation of this product, be sure to read the following before usage.
The following instructions are intended for the users, operators and the personnel in charge of the operation of the product. After 
carefully  reading  and  sufficiently  understanding  the  warning  displays  and  cautions,  handle  the  product  appropriately.  Be  sure  to 
keep this manual close to the product or in a convenient place for future reference.

Herein, explanations which require special attention are enclosed with dual lines. Depending on the potentially hazardous degrees, 
the terms of DANGER, WARNING, CAUTION, etc. are used. Be sure to understand the contents of the displays before reading the 
text.

DANGER

Indicates that mishandling the product by disregarding this pictograph will cause severe injury or death.

WARNING

Indicates  that  mishandling  the  product  by  disregarding  this  warning  will  cause  a  potentially  hazardous 

situation which can result in death or serious injury.

CAUTION

 Indicates that mishandling the product  by disregarding this caution will cause a slight hazardous situation 

which can result in personal injury and/or material damage.

For the safe usage of the product, the following pictographs are used:

Indicates "HANDLE WITH CARE." In order to protect the human body and equipment, this display is attached to places 

where the instruction manual should be referred to.

Indicates a "protective earth terminal." Before operating the equipment, be sure to connect it to the ground.

(The step may be omitted for products in which a power cable with earth is used.)

• Perform work in accordance with the instructions herein stated.
Instructions  for  work  are  explained  by  paying  attention  to  the  aspect  of  accident  prevention.  Failing  to  perform  work  as  per  the 
instructions  can  cause  accidents.  In  the  case  where  only  those  who  have  technical  expertise  should  perform  the  work  to  avoid 
hazardous situation, the instructions herein state that the site maintenance personnel should perform such work.

• Be sure to turn off the power before working on the machine.
To prevent an electric shock, be sure to turn off the power and unplug the power cable before carrying out any work that requires 
direct contact with the interior of the product. If the work is to be performed in the power-on status, the instruction manual herein 
always states to that effect.

• Be sure to ground the earth terminal.
(This is not required in the case where a power cable with earth is used.)
This product is equipped with the earth terminal. When installing the product, connect the earth terminal to the "accurately grounded 
indoor earth terminal" by using an earth wire. Unless the product is grounded appropriately, the user can be subject to an electric 
shock. After performing repair, etc. for the control equipment, ensure that the earth wire is firmly connected to the control equipment.

• Ensure that the power supply used is equipped with an earth leakage breaker.
Using a power supply which is not equipped with the earth leakage breaker can cause a fire when earth leakage occurs.

• Be sure to use fuses which meet the specified rating.
(Only for the machines which use fuses.)
Using fuses exceeding the specified rating can cause a fire and an electric shock.

Summary of Contents for Sonic Ticket Winner-Redemption

Page 1: ...73 23 EEC THE LOW VOLTAGE DIRECTIVE USING BS EN 60335 1 1995 AS THE GENERIC STANDARD S So on ni ic c T Ti ic ck ke et t W Wi in nn ne er r R Re ed de em mp pt ti io on n C Ca at t D D WOW Cabinet Service Maintenance Manual Issue D Astra Games Ltd 2011 ...

Page 2: ...c Ticket Winner Issue D Page 2 of 28 21 06 11 Empire Games Ltd Email empire technical empiregames co uk Address Empire Games Limited 8 York Park Bridgend Industrial Estate Bridgend CF31 3TB Web www empiregames co uk Telephone 01656 663300 Facsimile 01656 662200 ...

Page 3: ...mes Ltd Copyright also exists in the Artwork Designs for this machine No part of this artwork may be reproduced in any way without written authority UNAUTHORISED USE OF ANY OF THE PROTECTED PARTS OF THIS MACHINE MAY RESULT IN LEGAL ACTION BEING TAKEN Customer Service Details If you need technical assistance please contact Astra Games Customer Service Department Telephone 44 0 1656 658 658 Facsimil...

Page 4: ... SE ET TT TI IN NG GS S 1 19 9 M MA AC CH HI IN NE E I ID D 2 20 0 P PE ER RC CE EN NT TA AG GE E K KE EY Y P PC CB B A AD DJ JU US ST TM ME EN NT T 2 20 0 S ST TA AK KE ES S P PR RI IZ ZE E 2 20 0 R RE EF FI IL LL L K KE EY Y M ME EN NU U S S 2 21 1 S ST TA AK KE E A AN ND D J JA AC CK KP PO OT T K KE EY Y 2 22 2 R RA AM M C CL LE EA AR R 2 22 2 T TE ES ST T P PR RO OC CE ED DU UR RE E 2 22 2 O O...

Page 5: ...a protective earth terminal Before operating the equipment be sure to connect it to the ground The step may be omitted for products in which a power cable with earth is used Perform work in accordance with the instructions herein stated Instructions for work are explained by paying attention to the aspect of accident prevention Failing to perform work as per the instructions can cause accidents In...

Page 6: ...ctions describing potentially hazardous situations are applied to places where accidents can be caused Ensure that where the product is operated has sufficient lighting allowing the warnings to be read If any label is peeled off apply it again immediately Please place an order with where the product was purchased from or the office herein stated When handling the monitor be very careful Applies on...

Page 7: ... all doors and lids be opened with the accessory keys Can doors and lids be firmly closed OPERATIONAL HANDLING NOTICES This manual is intended to provide detailed descriptions together with all necessary information covering the general operation of electronic assemblies electro mechanicals servicing control and spare parts This manual is intended for the owners personnel managers in charge of ope...

Page 8: ...nals mentioned in this manual are defined as follows Site maintenance personnel Individuals with experience in maintaining amusement equipment vending machines etc working under the supervision of the owner operator of this product to maintain machines within amusement facilities or similar premises by carrying out everyday procedures such as assembly maintenance inspections and replacement of uni...

Page 9: ...not unnecessarily pull the power cord If damaged the power cord can cause a fire or an electric shock In case the power cord is damaged ask for a replacement through where the product was purchased from or the office herein stated Using the cord as is damaged can cause fire an electric shock or leakage Be sure to perform grounding appropriately Inappropriate grounding can cause an electric shock B...

Page 10: ...laces subject to high humidity in the proximity of an indoor swimming pool and or shower etc Places subject to direct sunlight or places subject to high temperatures in the proximity of heating units etc Places filled with inflammable gas or vicinity of highly inflammable volatile chemicals or hazardous matter Dusty places Sloped surfaces Places subject to any type of violent impact Vicinity of an...

Page 11: ...these can cause a fire and electric shock Ensure that the indoor wiring for the power supply is rated at 15 A or higher AC single phase 100 V 120 V area and 7 A or higher AC 220 V 240 V area Noncompliance with the Electrical Specifications can cause a fire and electric shock Be sure to use an independent power supply equipped with an earth leakage breaker Using a power supply without an earth leak...

Page 12: ...NG THIS MACHINE MUST BE EARTHED Testing should be carried out by a competent person only Checks should include mains and plug and fuse rating If the earthing of this machine has to be disturbed during servicing A re test is recommended Earthing cabinet locations CAUTION If you or your child might have experienced a convulsive attack loss of consciousness etc due to light stimulus or TV games or mi...

Page 13: ...ng parts When inquiring about or asking for repairs mention the Serial No and Name of Machine indicated on the Sticker The Serial Number indicates the product register Identical machines could have different parts depending on the date of production Also improvements and modifications might have been made after the publication of this manual In order to ensure you order the correct parts mention t...

Page 14: ... and possible damage to the product Even players who have never been adversely affected by light stimulus might experience dizziness or headache depending on their physical condition when playing the game Instruct those who feel sick during play to have a medical examination To avoid injury from falls and electric shocks due to spilled drinks instruct the player not to place heavy items or drinks ...

Page 15: ...forming work in places with narrow space or low ceiling may cause an accident and assembly work to be difficult To perform work safely and avoid serious accident such as the cabinet falling down do not perform work in places where step like grade differences a ditch or slope exist This product does not use any connectors other than those connected to and used by the game board when it leaves the f...

Page 16: ...CEPTOR Optional COIN HANDLING MANUFACTURER NRI G13 PRODUCT TYPE 0412560 COINS ACCEPTED5p 10p 20p 50p 1 2 ROUTING PLUG None TICKET DISPENCER MANUFACTURER DELTRONIC SUPPLY VOLTAGE 12v DC DISPENSES 2 L x 1 5 32 W tickets Refer to Quick Release Ticket Dispenser Manual TECHNOLOGY HEBER PLUTO 6 ASTRA POWER SUPPLY UNIT DOT MATRIX DISPLAY STARPOINT 20RM REEL MODULE x6 COMPACT FLASH CARD GAME 4 GB REFILL K...

Page 17: ...rom Sonic s exploits including Power Up s Gold Rings and Chaos Emeralds these wins can be assisted with the use of up to 3 nudges Each reel features 2 of the Sonic Characters and gaining any 3 on the win line starts the Sonic Ticket Winner feature which takes the player to new heights by continually spinning the feature reel to various ticket wins which transfer to the ticket bank and only comes t...

Page 18: ...Astra Games Limited Machine Service Maintenance Manual Sonic Ticket Winner Issue D Page 18 of 28 21 06 11 REEL BANDS Base Game BUTTONS ...

Page 19: ...K Switch Bank 2 TOP BANK On Set Machine ID 1 ON Not Used 1 Off Set Machine ID 1 OFF Not Used On Set Machine ID 2 ON Community Linked Machine 2 Off Set Machine ID 2 OFF Stand Alone Machine On Set Machine ID 3 ON Allow Full Refill 3 Off Set Machine ID 3 OFF Do Not Allow Full Refill Menu On Set Machine ID 4 ON Not Used 4 Off Set Machine ID 4 OFF Not Used On Set Percentage 5 ON Not Used 5 Off Set Perc...

Page 20: ...F OFF ON ON OFF OFF ON ON OFF OFF 4 OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON If an index of less than 2 is returned for the terminal ID then the slave can alarm PERCENTAGE KEY PCB ADJUSTMENT Switches 5 8 Percentage Selection 30 35 40 45 50 55 60 65 70 72 74 76 78 80 82 5 OFF OFF OFF OFF OFF OFF OFF ON ON ON ON ON ON ON ON 6 OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON 7 OFF ON ON OF...

Page 21: ...g This mode monitors and date time stamps any changes to dil switch settings percentage key stake key and sec meter Software verification This mode provides information on game provider game id version number and software checksum because the checksum is 40 characters long for easier viewing it is displayed in 5 blocks of 8 characters Volume control In this mode the volume can be increased or decr...

Page 22: ...nto the cashbox Test 1 2 Tickets Out Pressing the Cancel button will pay a ticket out and record it on the Dot Matrix display Test 2 1 Bottom Reels On entry the reels will spin on to the Tab position if a Tab is not seen the reel lamps will extinguish Pressing the hold buttons will step the corresponding reel unit around and the reel position will be displayed on the Dot Matrix display Pressing Ca...

Page 23: ...icket Winner Issue D Page 23 of 28 21 06 11 Test 6 1 Meters If the S E C meter is fitted the display will show Pass or Fail Test 8 1 Audio This test will play a short tune on the available channels use the Transfer button and Auto button to toggle between channels ...

Page 24: ...ill show 5P Test 9 2 Timedate In this test the Time and Date can be set The various fields dd mm yyyy hh mm ss can be selected by using the Transfer and Auto buttons The selected field can be incremented decremented using the hold 1 and hold 2 buttons The test can be exited without changing anything by pressing the cancel button the selected date and time can be saved by pressing the start button ...

Page 25: ...ine A 6 pin connector is situated on the rear of the SEC unit which interfaces to the host machine molex connector data is transmitted via a serial peripheral interface standard How do I read the values of each counter The SEC will only display counter values when the following procedure is followed In normal game play no counter values are viewable to the player 1 Open the main door and wait for ...

Page 26: ... 1 24V DC Missing Pulse Detect O P 1 2 5V DC 5V DC Good Detect 2 3 12V DC 12V DC 3 4 0V 36V Return 12V DC 4 5 0V 36V Return 12V DC 5 6 0V 36V Return 12V DC 6 7 0V 36V Return 12V DC 7 8 36V DC 12V DC 8 9 36V DC 0v 24V 5V 12V 9 0v 24V 5V 12V 10 0v 24V 5V 12V 11 0v 24V 5V 12V 12 Earth Attachment Mains On Off Switch Mains Input Mains Auxiliary Output CN3 CN4 ...

Page 27: ... internal protection devices that continually sense Over Current Over Voltage Under Voltage and Short Circuit conditions these are monitored and controlled automatically to adapt to the ensuing load conditions Input requirements Nominal Input Voltage AC 230V Input Voltage variation range AC180V to AC264V Nominal Frequency 50 60Hz Frequency Variation Range 47Hz to 63Hz Phase Single Phase Operating ...

Page 28: ...vice Maintenance Manual Sonic Ticket Winner Issue D Page 28 of 28 21 06 11 Pluto 6 Layout D i l Switch Bank 2 D i l Switch Bank 1 Buttons Alphanumeric Power Speakers ccTalk Rs232 Reels Lamp Sources Compact Flash Card Lamp Sinks LED s ...

Page 29: ...RE 2 9 Reel 9 error REEL 10 FAILURE 2 A Reel 10 error REEL 11 FAILURE 2 B Reel 11 error REEL 12 FAILURE 2 C Reel 12 error NO PC PLUG FIT 4 4 Percentage key missing PERCENT CHANGE 4 5 Percentage key changed STK PRZ CHANGE 4 5 Stake Prize key changed BINGO CHANGE 4 5 Bingo Mode changed POWER FAILURE 4 8 Machine power cycled when in credit NO JACPOT PLUG 4 9 No Jackpot Key inserted INV JPOT KEY 4 9 I...

Page 30: ...y Populated Main Computer Programme 0312550 1 EEPROM 2kBit M24C02 Main Computer Programme 0312887 1 Compact Flash Card Programme 0412560 1 NRI G13 0412560 Coin Acceptance 0413150 1 NV9 300C Down Snout ccTalk Note Acceptance 0511081 1 Button Panel Machine Operation 0110729 3 20RM 79 5 Reel Mech Short Handle Machine Operation 019739 1 Flo Tube 280x44x20 Cool White Machine Illumination 037433 1 Dot M...

Page 31: ...o step through the Lamps TEST 4 1 Input Test Test each input ensuring the input matches up with the display Turn Refil Key Switch Press TEST Button Press Float top up switch Press Service Door Switch Press each Button TEST 4 2 Dil Test Ensure all dils are turned off TEST 5 1 Dot Matrix Test Ensure display is not dim and distorted TEST 6 1 Meter Test Pass or Fail TEST 8 1 Audio Test All the games d...

Page 32: ...o step through the Lamps TEST 4 1 Input Test Test each input ensuring the input matches up with the display Turn Refil Key Switch Press TEST Button Press Float top up switch Press Service Door Switch Press each Button TEST 4 2 Dil Test Ensure all dils are turned off TEST 5 1 Dot Matrix Test Ensure display is not dim and distorted TEST 6 1 Meter Test Pass or Fail TEST 8 1 Audio Test All the games d...

Page 33: ...o step through the Lamps TEST 4 1 Input Test Test each input ensuring the input matches up with the display Turn Refil Key Switch Press TEST Button Press Float top up switch Press Service Door Switch Press each Button TEST 4 2 Dil Test Ensure all dils are turned off TEST 5 1 Dot Matrix Test Ensure display is not dim and distorted TEST 6 1 Meter Test Pass or Fail TEST 8 1 Audio Test All the games d...

Page 34: ...ranty period provided the following criteria are met Astra Games Limited is notified promptly that the said products are faulty Such products are returned promptly to the seller s plant Seller s examination of said product discloses that such defects existed and were not caused by accident misuse neglect alteration improper repair installation or improper testing Only seller s recommended or appro...

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