45
TiVo
®
Service Quick Guide
My shows are playing in the wrong language.
•
You may have selected the wrong language in the Default Audio Language setting. To
modify this setting, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Audio,’ then
‘Alternate Audio.’
I see a gray screen with a message that says “Searching for signal.”
Your TiVo DVR or your TiVo Mini is having trouble tuning to the channel you are on. Follow
these steps to restore the video:
•
Try changing channels. If the message appears on just a few channels, you may be
tuned to a channel to which you do not subscribe, or you may be experiencing a weak
signal on a channel to which you do subscribe.
•
You may be experiencing a temporary cable outage; check with your service provider.
•
Your video cable may have come loose. Make sure all the cable connections on the back
of your TiVo DVR or your TiVo Mini are secure.
•
The cables you are using to connect your TiVo DVR or your TiVo Mini to your TV or other
equipment may be damaged or defective. Try exchanging the cables connected to the
TiVo DVR or your TiVo Mini with other cables that you know are working properly.
Parental Controls
My Parental Controls are not working.
•
For Parental Controls to work, they must be on (not temporarily turned off). When you
enter your password to watch a show that violates Parental Controls, they are
temporarily turned off. You can re-enable them on the Parental Controls screen (from
the TiVo Central screen, select ‘Settings & Messages,’ then ‘Parental Controls’), or by
putting your TiVo DVR or your TiVo Mini in Standby mode and then taking it out of
Summary of Contents for Tivo service
Page 3: ...Welcome ...