Astivita Limited ABN 46 139 461 733
Copyright 2014 Astivita Limited
Page
36
Astivita Limited
172 Ingram Road,
Acacia Ridge QLD 4110
Ph: 1300 302 084
Fax: (07) 3726 2099
Email:
www.astivita.com
The failure of the original storage tank or solar collector panel must be certified by an authorised ASTIsola
service agent who will submit a declaration to that effect.
2.
Installation – This warranty relates to the products only and does not cover installation. Installation is the
responsibility of the installer.
Exclusions
1.
This warranty and post warranty limited replacement offer only applies to defects which have arisen solely from
faulty materials or workmanship in the product and does not apply to other defects which may have arisen as a
result of, without limitation, the following:
Installation by a non-authorised person or installation that is not strictly in accordance with the
manufacturer’s installation instructions as described in the Installation and Owner’s Manual;
Accidental damage, abuse, misuse, maltreatment, abnormal stress or strain of the products;
Tarnishing and damage to or deterioration of finishes as a result of harsh or adverse conditions (including
corrosive environments such as coastal locations, and inadequate ventilation and drainage of installation
locations);
Fair wear and tear;
Excessive water pressure, blocked pipework, faulty plumbing, restricted flow or excessive temperature;
Scale formation or the effects of corrosive water where the product has been connected to a water supply
that is outside the parameters outlined in the Installation and Owner’s Manual;
2.
Alterations or repair of the product other than approved by Astivita are not covered (for the avoidance of
doubt, the attachment of accessories or use of non-genuine replacement parts other than those manufactured
or approved by Astivita are not covered).
3.
Where the water heater is installed in a position that does not allow easy and safe access, the cost of accessing
the water heater safely, including the cost of additional materials, handling and/or safety equipment, is not
covered.
4.
Personal injury, property damage or economic loss, howsoever caused, will not be covered.
5.
The warranty is restricted to residential installations only. A separate warranty applies to commercial
installations.
6.
Freight and travelling costs associated with the repair or replacement of the product in accordance with this
warranty is not covered except where the product is installed inside a 25 kilometre radius of the business
premises of the authorised ASTIsola service agent who carries out the repairs.
7.
Where a failed component or system is replaced under warranty, the balance of the original warranty period
shall remain effective. The replaced part or system does not carry a new warranty.
