Astar DVR-2100 User Manual Download Page 4

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Before contacting service personnel, please check possible causes according to the following instructions.

Symptom

Possible Cause

Remedy

No Power

1.Power supply not connected;
2.Bad contact between the power plug
and the receptacle;
3. The power of the receptacle is off.

1. Connect to the power supply.
2. Plug again or replace a receptacle.
3. Switch on the receptacle.

No sound

1.Incorrect signal connection;
2.The disc is deformed or get dirty;
3. The system is in the mute status.

1. Connect the signals properly.
2. Clean or fix the disc.
3. Press the

Mute

button again.

No picture

1. Incorrect signal connection;
2. Incorrect TV status.
3.TV system out mode is Progressive.
But your TV system is Interlace mode.

1. Connect the signals properly.
2. Adjust the TV/AV status.
3.Press

PS/IS

change to Interlace.

No color

1. Wrong selection of TV system;
2. Improper color adjustment;
3. Incorrect video output settings

1. Set up the system by pressing the

System

button of the remote controller.
2. Readjust the color.
3. Check if the video output settings are correct.

Disc cannot
be played

1. No disc in the drive;
2. Disc placed wrongly;
3. Moisture has condensed in the unit;
4. Not in a playing status;
5. Wrong disk format;
6. Disc is dirty.

1. Insert a disc;
2. Put the disc on the disc tray properly
with the label side up.
3. Leave the unit on for about an hour
(without disc) and before using it again.
4. Press the

Play

button to switch to

Playing status.
5. Replace it with a supported disc.
6. Clean the disc with a soft cloth from the
centre to the edge.

Remote controller
malfunction

1. The remote controller is not directed at the
censor;
2. The receiving distance is more than 8 meters;
3. Low voltage of the RC batteries;
4. There is an obstacle between the unit and RC.

1. Direct the remote controller at the
censor.
2. Reduce the receiving distance.
3. Replace all the batteries.
4. Remove the obstacle.

Sudden malfunction

1. Bad disc quality;
2. Press other buttons by mistake;
3. Static from the outside.

1. Wait for 5~10 seconds and the playing
will be restored.
2. Operate again.
3. Shut off the unit for 1-2 minutes and
open it again.

Picture dividing

1. The selected system is incompatible
with the disc;

1. Set up the correct system.

External signals
cannot be recorded

1. Incorrect system connection;
2. No disc or non-recordable disc;
3. The disc has been finished;
4. There is no free space in the disc.

1. Connect properly.
2. Insert a recordable disc.
3. Replace a disc.
4. Replace a disc.

No monitoring signal

1. Input source not prepared;
2. Wrong video output system;
3. The actual input source is not
correspondence with the selected one.

1. Prepare the input source.
2. Switch the video output system.
3. Select a proper input source.

Timer recording
cannot be done

1.The disc does not meet the requirement;
2. Wrong time settings (System Clock or
Recording Time);
3. The input source doesn't work properly
at the recording time;
4. System power failure.

1. Replace it with a new DVD+R or
DVD+RW disc.
2. Set up the time again.
3. Ensure the inputs source work properly
at the recording time.
4. Set the system to standby status.

Recording
aborted halfway

1. There is no free space in the disc;
2. Bad disc quality.

1. Replace it with a blank disc.
2. Replace it with a high quality disc.

Appendix (Troubleshooting Guide)

Table of Contents

Track Selection

Track Selection play for Audio Discs

Time Selection

The Use of

GOTO

Button

Audio Selection