
AsReader ASR-L251G User’s Manual
16
7
Troubleshooting
If you think the device is broken
Please check the following before contacting your distributor.
★
Cannot connect to Mobile device
The mobile device may not recognize the device due to problems with the connection or an app.
Please check the following:
①
Make sure that the power of this product is turned on. If it is, turn it off and then on again.
②
Please restart the application.
③
Turn the mobile device power off and then on again.
★
Not working
If this product become inoperable, press the power button for 10 seconds or longer to reset it.
★
Cannot scan
If the device does not scan, please try the following:
①
Please confirm the device’s battery is sufficiently charged.
②
If the application is not responding, please try restarting the application.
③
If the RFID is continuously read for a long time, the RFID module may generate heat, which
making it impossible to inventory. Please wait a while and then try again.