Aspire CombiMotion ACTIV CARE User Manual Download Page 18

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www.comfimotion.com.au

ComfiMotion is a registered trademark.

In the event of a defect, Aidacare’s sole and exclusive liability and your sole remedy under this limited mattress warranty
will be, at Aidacare’s discretion, to provide a replacement mattress or mattress cover, subject to your fulfillment of
“Your Responsibilities” below. Aidacare will endeavour to replace the product from the same line. However, should the
mattress or mattress cover be discontinued or unavailable, a substitute product will be issued as the replacement. The
replacement mattress or mattress cover may vary in colour, style or design from the original product purchased.

vi. Your responsibilities

In the event of a defect and in order to get the benefit of this limited mattress warranty, you must return your mattresses
to the original place of purchase and provide Aidacare or an Aspire ComfiMotion approved second party distributor
with proof of the original date of purchase. Should shipping costs be required to return your mattress, you will not be
responsible for those costs.
Evidence of a defect and any claims must be sent to place of purchase (Aidacare or an Aspire ComfiMotion approved
second party distributor) before the limited mattress warranty expires.

CONSUMER WARRANTY AGAINST DEFECTS:

Aspire does not warrant against excessive or incorrect use, modification or any situation that could not be deemed as
fair wear and tear. This is a back to base warranty and does not cover freight costs pertaining to the return of any items
under warranty. Aspire acknowledges and conforms to all ACCC guidelines around consumer rights.
Aspire will not warrant the safety and or correct functioning of products where any original components have been changed
or modified by non-Aspire approved and trained service and maintenance staff or external providers. Furthermore, safety
is not guaranteed where components have been replaced with non-original Aspire approved parts. If any faults are
detected upon receipt of this product please contact Aspire. Any faults that are detected during normal use should be
reported to Aspire immediately to determine if warranty conditions apply and if so, the necessary repair or replacement
work to be completed.

v. Exclusions

The Aspire ComfiMotion limited mattress warranty

does not include:

MEMORY FOAM

POCKET SPRING

• A normal increase in softness of the foam pressure-relieving material or pocket

spring coils which does not affect the pressure-relieving and/or supportive
qualities of the mattress.

• Comfort preference.
• The defect is caused as a result of the product being bent, squeezed, exposed

to cold temperatures or damp conditions for a period of time causing the
material to tear or permanently deform.

• The product has been wet, soaked or exposed to harsh climate conditions such

as flooding or humidity, against Aidacare’s recommendations.

• The mattress or mattress cover is found to be very stained, soiled and/or

otherwise unhygienic.

• The product has been altered or repaired without the Aidacare’s prior

permission.

• The use of mattress on base slats more than 75 millimetres.
• Physical abuse or damage to the structure and/or cover material, including

but not limited to, burns, cuts, tears, heat or liquid damage (including bleach
or products containing such), or stains; provided, that the defect is caused by
such abuse or damage.

• Minor manufacturing anomalies that do not impact the performance of the

mattress (including mis-stitching on quilting and/or the cover).

• Any mattress (whether manufactured by Aidacare or not) sold by resellers who

are not authorised retailers.

• Mattresses sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort

return”, “returned”, “previously owned”, or any other similar wording indicating
that the mattress is not “new” or of “first quality”, or has previously been
purchased or used by another consumer.

YEAR 1

Service Type: _______________________________________________________
Condition Report: ____________________________________________________
___________________________________________________________________
Inspected by: ____________________ Signature: _________________________
Action taken: ________________________________________________________