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13. WARRANTY AND SERVICE
13.1 BEDS AND ACCESSORIES
Congratulations on the recent purchase of your Aspire ComfiMotion bed, mattress and/or
accessories. ComfiMotion beds and accessories carry a comprehensive warranty as detailed below
(see 15.2 Mattresses for mattress warranty information). Please keep proof of purchase for proof of
warranty commencement.
BEDS
ACTIV CARE
10 Years warranty
Frame
2 Years warranty
Electronics
1 Year warranty
Handset, cables
and fabric
FIXED COMPANION
10 Years warranty
Frame
1 Year warranty
Fabric
ACCESSORIES
BED RAIL – BEA830212
CROOK HANDLE – BEA830211
5 Years warranty
HEADBOARDS
1 Year warranty
Cheste Allure
SPLIT KING UPGRADE KIT
BRACKETS
1 YEAR WARRANTY
ELECTRONICS
2 YEARS WARRANTY
PILLOWS
BREEZE – BEP050100
1 Year warranty
PLUSH – BEP050110
1 Year warranty
MATTRESSES*
MEMORY FOAM
10 Years limited warranty
POCKET SPRING
5 Years limited warranty
*More details on next page.
CONSUMER WARRANTY AGAINST DEFECTS:
Aidacare is bound by Australian Consumer Law in respect to Warranty Against Defects. A copy of the
Aidacare Warranty Against Defects statement is available on the Aidacare homepage at aidacare.com.
au. All warranty matters should be directed to Aidacare Customer Service on 1300 133 120.
Aidacare does not warrant against excessive or incorrect use, modification or any situation that could
not be deemed as fair wear and tear. This is a back to base warranty and does not cover freight costs
pertaining to the return of any items under warranty. Aidacare acknowledges and conforms to all ACCC
guidelines around consumer rights. For further information contact Aidacare on 1300 133 120 or email
[email protected]
Aidacare will not warrant the safety and or correct functioning of products where any original
components have been changed or modified by non-Aidacare approved and trained service &
maintenance staff or external providers. Furthermore, safety is not guaranteed where components have
been replaced with non-original Aidacare approved parts. If any faults are detected upon receipt of this
product please phone Aidacare. Any faults that are detected during normal use should be reported to
Aidacare immediately to determine if warranty conditions apply and if so, the necessary repair
or replacement work to be completed.
Spare parts list is available upon request.
For servicing, preventative maintenance and any other questions regarding this or any other Aidacare
product please contact:
Aidacare Pty Ltd
Building 3A, 1 Moorebank Avenue
Moorebank NSW, Australia 2170
T: 1300 133 120 | W:
aidacare.com.au | E: [email protected]
13.2 MATTRESSES
COMFIMOTION MATTRESSES
MEMORY FOAM
10 Years limited warranty
POCKET SPRING
5 Years limited warranty
The below information outlines the terms and conditions of your limited mattress warranty,
it should be noted that your specific legal rights may vary from state to state.
I. PRODUCTS COVERED BY THIS LIMITED MATTRESS WARRANTY
This limited mattress warranty extends to mattresses manufactured by Aidacare Pty Ltd. (“Aidacare”)
under the Aspire brand, purchased directly from Aidacare or an Aspire ComfiMotion approved second
party distributor located in Australia.
Mattresses are designed to work on a firm, solid and well-ventilated bed base that is structurally capable
of supporting the weight of the mattress and user(s). This mattress Warranty does not cover your
Product if you use it in a manner incompatible with that intended design.
Summary of Contents for CombiMotion ACTIV CARE BEB046740
Page 1: ...USER MANUAL ACTIV CARE...
