50
Error
Error indication on the display unit
What to do?
E13.1
UNBALANCE EMPTY DRUM
Call a service technician.
E13.2
INERTIA ERROR
Call a service technician.
E23
DOOR UNLOCK ERROR
Error while unlocking the door.
Door is closed, but it cannot be unlocked. Turn off the washing
machine, then turn it back on. If the error reoccurs, call a
service technician. See instructions for opening the door –
chapter on manual door opening.
E29
REED SWITCH 1 ERROR
Call a service technician.
E30
REED SWITCH 2 ERROR
Call a service technician.
E31
PERISTALTIC PUMP 1 ERROR
Call a service technician.
E32
PERISTALTIC PUMP 2 ERROR
Call a service technician.
E33
AD1 DETERGENT LEVEL SENSOR
ERROR
Restart the programme. If the error reoccurs, call a service
technician.
E34
AD2 DETERGENT LEVEL SENSOR
ERROR.
Restart the programme. If the error reoccurs, call a service
technician.
E35
COMMUNICATION AD AND PMCU
Turn off the appliance and turn it back on. If the error
reoccurs, call a service technician.
E36
COMMUNICATION UI** AND PMCU
Error in UI** and PMCU
communication.
Turn off the appliance and turn it back on. If the error reoccurs,
call a service technician.
E37
PMCU/UI** software versions are not
compatible.
Call a service technician.
UNBALANCE
Unevenly distributed laundry.
Manually distribute the laundry and run the spinning program.
UNABLE TO LOCK DOOR
Open and firmly close the door again to final position. If the
error reoccurs, call a service technician.
STERIL TUB ALERT
Warning – Self-cleaning program
Use the self-cleaning program (DRUM CLEANING); see STEP
5.
Preparing to door unlocking.
(press INFO): Draining must be
performed. Wait for door unlocking.
Wait that process is finished. If after this process no error is
shown, new cycle can be run.
DRAIN SYSTEM ALERT
Alert about reduced water flow in the pumping stage. Please
check user manuals.
** UI = (User Interface)
Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such as vibration and noisy operation. The washing
machine will sense this and activate the UKS* (*unbalance system).
Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible
to distribute evenly across the washing machine drum (slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn
leads to longer program duration. In extreme cases of unfavourable conditions, the program can be completed without the spinning cycle.
UKS* (*unbalance system) allows stable operation and extends the useful life of the appliance.