Troubleshooting
Action
Type of fault
Display
Call the Customer Care Center.
Overfilling
See "Water remains in the dishwasher above the filters"
in the table below.
Water outlet fault
Check that the water supply valve is on.
Water inlet fault
Turn off the water supply valve and call the Customer
Care Center.
Inlet valve leakage
Turn off the machine with the main power switch and then turn it on again to clear the error message from the display.
Action
Possible causes
Problem
Remove the arms and clean them.
The spray arms do not rotate.
The dishes are not clean.
Check that the dishes are not blocking the
spray arms.
Avoid large packages.
Detergent is too old. Detergent is a perish-
able product.
Dose according to water hardness. Far too
much or far too little detergent can result in
poor dishwashing results.
Incorrect detergent dosage.
Select a higher temperature or a more pow-
erful program.
Dishwashing program too weak.
Do not cover dishes with large bowls or lids.
Avoid placing very tall glasses in the corners
of the baskets.
Dishes loaded incorrectly.
Load the dishes securely.
Glasses and cups have toppled over during
the program.
Screw the filter firmly into place. See the
section Care and maintenance instructions.
The filter is not correctly fitted.
Check that the salt compartment lid is prop-
erly tightened. Otherwise call the Customer
Care Center.
The water softener is leaking salt.
Spots or films on the dishes.
See the section Settings.
Incorrect water softener setting.
See the sections Before washing for the first
time and Settings.
Incorrect rinse aid dosage setting.
Top up with salt. See the section Before
washing for the first time.
Salt compartment empty.
Wash crystal at a low temperature and with
a conservative amount of detergent. Contact
the detergent manufacturer.
Too high temperature and/or too much deter-
gent can cause etching on crystal. Unfortu-
nately, this cannot be repaired, only prevent-
ed.
Reduce the amount. See the sections Before
washing for the first time and Settings. If you
have very soft water, you may want to dilute
the rinse aid 50:50 with water.
Rinse aid dosage setting too high.
The dishes have a sticky white/blue film.
Customer Care Center 1-800-898-1879
www.askona.com
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