Customer Care Center
1-800-898-1879
www.askousa.com
Problems
Possible causes
Action
• Obstruction in the drain
hose
• Kinks in the drain hose
• The filters are clogged
• Objects in the drain pump
• Dirt around edges and
corners
• Dirt along the strips and in
corners
• The Economy dry option
has been selected
• The machine is not fully
loaded
• Rinse aid is out or set for
too small a dosage
• The baskets are not cor-
rectly placed
• Disconnect the drain hose
where it is connected to the
sink’s water trap. Check
that no debris has become
stuck. Is the cone-shaped
part of the pipe cut so that
the diameter is at least 1
mm?
.• Check that the hose is free
from kinks or sharp bends
• Clean out the coarse filter,
the fine filter and the filter
• Clean out the drain pump.
See the chapter on clean-
ing
• Clean with a dishwashing
brush and low-foaming
detergent
• Clean with a dish brush
and low-lather detergent
• Activate the Normal drying
option
• Load the machine full
• Fill or increase the amount
of rinse aid
• Open the door slightly
once the program has
finished
• Make sure the baskets
are in a horizontal posi-
tion. Check that the basket
water connector is aligned
with the spray pipe
Water remains in the
machine
Bad odor in the machine
Dishes do not get
sufficiently dry
Door will not close