Customer Care Center
1-800-898-1879
www.askousa.com
Problems
Possible causes
Action
• Obstruction in the drain hose.
• Kinks in the drain hose.
• The filters are clogged.
• Objects in the drain pump.
• Dirt around edges and corners.
• Dirt along the strips and in
corners.
• The Economy dry option has
been selected.
• The machine is not fully
loaded.
• Rinse aid is out or set for too
small a dosage.
• The program takes longer
than estimated.
• The baskets are not correctly
placed
• Disconnect the drain hose
where it is connected to the
sink’s water trap. Check that
no debris has become stuck.
Is the cone-shaped part of the
pipe cut so that the diameter
is at least 1 mm?
.• Check that the hose is free
from kinks or sharp bends.
• Clean out the coarse filter, the
fine filter and the filter.
• Clean out the drain pump.
See the chapter on cleaning.
• Clean with a dishwashing
brush and low-foaming
detergent.
• Clean with a dish brush
and low-lather detergent.
• Activate the Normal drying
option.
• Load the machine full.
• Fill or increase the amount of
rinse aid.
• Open the door slightly once
the program has finished.
• None, the next time the
program is run, the corrected
time will be shown.
• Make sure the baskets are in
a horizontal position. Check
that the basket water connec-
tor is aligned with the spray
pipe
Water remains in the
machine
Bad odor in the machine
Dishes do not get
sufficiently dry
1 minute shown in the
display
Door will not close
