14
© 2021 United States Stove Company
TROUBLESHOOTING
Burner won’t light
Propane cylinder is frosted over
Wait until the propane cylinder warms
up and is defrosted
Blockage in orifice
Clear blockage
Control knob is not in ON position
Turn control knob to ON
Burner flame is low
Gas pressure is low
Turn cylinder valve OFF and replace
cylinder
Outdoor temperature is less than 40ºF
and tank is less than 1/4 full
Use a full cylinder
Control knob fully ON
Check burner and orifices for blockage
Carbon build-up
Dirt or film on reflector and burner screen Clean reflector and burner screen
Thick black smoke
Blockage in burner
Remove blockage and clean burner
inside and outside
For Parts Assistance Call: 800-750-2723 Ext 5051 or Email: [email protected]
The information in this owner’s manual is specific to your unit. When ordering replacement parts the
information in this manual will help to ensure the correct items are ordered. Before contacting customer
service write down the model number and the serial number of this unit. That information can be found on
the certification label attached to the back of the unit. Other information that may be needed would be the
part number and part description of the item(s) in question. Part numbers and descriptions can be found
in the “Repair Parts” section of this manual. Once this information has been gathered you can contact
customer service by phone 1-800-750-2723 Ext 5051 or Email [email protected].
Model Information
Model Number
Serial Number
HOW TO ORDER REPAIR PARTS