AC25/30Q-1 and -3 Operations Manual....
54
8.4 STATUS
WORDS
To aid in system diagnostics, three STATUS WORDs have been provided in the STATUS
WORD DISPLAY, which is accessed by pressing the SYSTEM STATUS
(5)
and F2
(13)
buttons simultaneously. These STATUS WORDs contain information about internal logic levels
and change dynamically in accordance with the converter’s operational state.
Each word is comprised of 16 digits—each indicating a separate internal logic term (see Figure 8
on the following page for a description of the individual bits). On the right-hand side of the
STATUS WORD DISPLAY, the same information is given in HEX format. If reporting
problems to an authorized service center or the factory, please use the HEX format (example...
STATUS 1: DF85) to reduce the chance of transcription error.
8.5 GATHERING
DATA
If a converter problem has occurred, carefully record any FAULT or WARNING messages, the
contents of the INFO display, and the STATUS WORDs before removing power to the system.
When calling an authorized service center or the factory for assistance, please have the above
mentioned data and the converter model number, serial number, and software version ready.
8.6 SOFTWARE
TOOLS
The EVENT LOG described in Section 7.9 on pages 50-51 can assist in determining the cause of
unexpected behavior. Several software tools exist which can be downloaded from the
aseapower.com website to aid in trouble-shooting—including an EVENT LOG VIEWER used to
download the converter EVENT LOG for analysis. Contact an authorized service center or the
factory for additional assistance with these tools.
BIT: FEDCBA9876543210 CON: XXXXXXXX
SW1: XXXXXXXXXXXXXXXX STATUS1: XXXX
SW2: XXXXXXXXXXXXXXXX STATUS2: XXXX
SW3: XXXXXXXXXXXXXXXX STATUS3: XXXX
