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Asante FriendlyNET FR3000 Series, User Manual

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84                                                                                                               Asanté FriendlyNET Cable/DSL Router 

 
 
 
 

 

 
 
 
 
 

Asanté Technologies, Inc. 
821 Fox Lane 
San Jose, CA  95131 
 
 
FriendlyNET Cable/DSL Router FR3000 Series 
User’s Manual 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
S

ALES

 

800-662-9686 Home/Office Solutions 
800-303-9121 Enterprise Solutions 
408-435-8388 
 
 
T

ECHNICAL

 S

UPPORT

 

801-566-8991 Worldwide 
801-566-3787 FAX 
www.asante.com 
 
 

Copyright © 2001 Asanté Technologies, Inc. Asanté is a registered trademark of Asanté Technologies, Inc. 
FriendlyNET and FriendlyStack are trademarks of Asanté Technologies, Inc. All other names or marks are 
trademarks or registered trademarks of their respective owners. All features and specifications are subject to 
change without prior notice.

 

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Summary of Contents for FriendlyNET FR3000 Series

Page 1: ...FriendlyNET Cable DSL Router FR3000 Series User s Manual ...

Page 2: ... to connect computers to the router Client operating system Client must be capable of accepting IP address from a DHCP server Supported operating systems include Apple Mac OS 8 and higher Microsoft Windows 95 98 NT XP or Windows 2000 Profes sional UNIX Linux Network protocol TCP IP network protocol for each client with an estab lished IP address from your ISP Web browser Microsoft Internet Explore...

Page 3: ...lect the TCP IP settings from your computer and your Internet Service Pro vider ISP The following sections explain how to collect your TCP IP settings for Mac intosh Windows and Linux platforms MAC OS 1 Open your computer s TCP IP control panel found under the Apple menu 2 For Connect via verify that either Ethernet built in or the Ethernet adapter installed in your Mac is chosen 3 Complete the in...

Page 4: ...log modem Don t choose this selection 3 Expand this dialog box by clicking on the More Info button 4 Complete the information in this table Tip Next to the DNS Servers field click the button to show the Secon dary DNS if available 5 From the Windows Start button choose Settings and select Control Panel Double click the Network icon 6 In the Configuration tab highlight the TCP IP protocol line asso...

Page 5: ...s CD handy You may be asked to insert it so that Win dows can copy necessary files Windows NT 2000 1 From the Windows Start button choose Run In the dialog box type command and click OK 2 At the command line type the com mand ipconfig all and press Enter 3 Fill in the table below with the data from the screen Item No IP Configuration Description Your Setting 1 Host Name Host Name 2 Primary DNS Pri...

Page 6: ...rt the wireless adapter card into the PCMCIA port on the back of the wireless router FR3002AL models only 5 Optional Connect a parallel printer cable from your printer to the printer port on the router FR3004LC and FR3002AL only 6 Optional Connect a straight through modem cable from your external mo dem to the router s COM port FR3004C FR3004LC only 7 Turn on the power to any attached devices and ...

Page 7: ...which best represents your Internet service type 5 Follow the on screen instructions to complete the installation For more help on configuring different WAN types see Chapter 5 of this manual The basic configuration of your Asanté router is now complete ...

Page 8: ... using DHCP does not give you a good address switch to manual configuration for the router setup Q Do I have to remove the software my ISP had me install when I first signed up A Yes All of the communication with the ISP should be performed by the router The software installed by the ISP will conflict with the operation of the router You must also remove references to the ISPs search do mains and ...

Page 9: ...nced Screen 41 Chapter 9 Wireless Screen FR3002AL Only 45 Chapter 10 Network Print Server Setup 49 Chapter 11 Other Security Features 55 Appendix A Renewing Client IP Addresses 57 Appendix B Troubleshooting 59 Appendix C Glossary 63 Appendix D Software License and Limited Warranty 67 Appendix E Online Warranty Registration 71 Appendix F System Log Interpretation 73 This User s Manual is designed f...

Page 10: ...10 Asanté FriendlyNET Cable DSL Router ...

Page 11: ...ign access rights to web email ftp or other services for different users or groups of users Move traffic at up to 200 Mbps full duplex between LAN ports only with the integrated 10 100 Fast Ethernet switch ideal for gaming and high bandwidth applications compatible with all standard Internet applications Automatically set IP addresses for computers on your LAN Use your dial up modem as a backup wh...

Page 12: ...ng or damaged The complete package for the FriendlyNET router should contain the following items FriendlyNET FR3000 series Cable DSL Router AeroLAN Wireless Adapter Card s FR3002AL 1PCM or FR3002AL 2PCM models only FriendlyNET CD ROM with documentation drivers and utilities for Mac OS and Windows Power adapter User s Manual this document Rubber feet ...

Page 13: ...rk connection blinks when there is network activity Right On for 100 Mbps Fast Ethernet off for 10 Mbps WAN Cable DSL Link Activity On with valid Cable DSL connection blinks when there is network activity This port runs at 10 Mbps Printer Printer Activity FR3004LC and FR3002AL models only On when print server is active COM Com Activity FR3004C FR3004LC only On when dial up modem is connected to th...

Page 14: ...ddresses for computers on your LAN connected to the router s ports 1 4 The router acts as a server for dynamic host configu ration protocol DHCP and assigns IP addresses in the range 192 168 123 100 through 192 168 123 199 Ports Function Specification COM FR3004C FR3004LC only Dial up modem 9 pin D type serial PRINTER FR3004LC and FR3002AL models only Parallel printer port 25 pin D type parallel s...

Page 15: ...ord admin or your password 5 Click on the Setup button to access the Setup screen 6 Click on your WAN type and fill in the TCP IP settings from your notes See your ISP for details on your Internet connection 2 4 Detailed Hardware Installation Follow these steps to connect the router to your network 1 Turn the power off to your computers modem and the router 2 Connect an Ethernet cable from your ca...

Page 16: ... 5 Optional Connect a parallel printer cable from your printer to the LPT port on the router The FR3004LC and the FR3002AL models can act as a net work print server for Macintosh Windows and UNIX Linux computers The appropriate printer driver must be installed and configured to use the router s printer port See Chapter 10 for more information 6 Optional Connect a straight through modem cable from ...

Page 17: ...e on page 3 or 4 in the Quick Start Guide 3 1 Setting DHCP for Apple Macintosh Computers Your Mac should have a built in Ethernet port or a previously installed Ethernet adapter Note If you have previously installed Asanté FriendlyShare or other Internet sharing software on any of your Macs you must remove it 1 Open the TCP IP control panel 2 From Connect via choose the built in Ethernet port or t...

Page 18: ...18 Asanté FriendlyNET Cable DSL Router ...

Page 19: ...o configure your Win dows system for DHCP 1 Right click on the Network Neighborhood icon or my Neighborhood icon and select Properties 2 Click Add to add network components into your PC 3 Double click on Protocol to add TCP IP pro tocol 4 Select Microsoft from the manufac turer list Choose TCP IP from the Net work Protocols Click OK to return to the Network window 5 The TCP IP protocol will be lis...

Page 20: ...f the router is 192 168 123 254 Use 192 168 123 xxx where xxx is the node number between 1 and 253 for IP Address field and 255 255 255 0 for Subnet Mask field Make sure each client configured in this fashion has a unique node number 2 In the Gateway tab add the IP address of the router default IP is 192 168 123 254 in the New gateway field and click the Add button 3 In the DNS Configuration tab a...

Page 21: ... you ll see the Login screen for the router Enter admin the default pass word and click the Login button Note The factory default password is admin and is case sensitive It should be changed to prevent unauthor ized logins See section 7 1 Change Admin istrator s Password for more information 3 From the menu bar on the top of the screen click on Setup 4 From the WAN Type screen select the type that...

Page 22: ...er and other non Home cable modem services Earthlink DSL PPP over Ethernet Requires special software IVasion MacPOET WinPOET Sympatico Access Manager NTS EnterNet Verizon Online DSL Bell Atlantic Infospeed DSL Pacific Bell Southwestern Bell Basic DSL Ameri tech SpeedPath 768 DSL SBC DSL Web Solution Bell Canada Sympatico Earthlink DSL DSL always on DSL modem Verizon Online Business DSL Pacific Bel...

Page 23: ...puter to the router using an Ethernet cable 5 Boot the computer and start your browser Type http 192 168 123 254 into your browser s address or location field 6 Login with the appropriate password factory default is admin 7 Record the router s MAC address it has a format of 00 00 94 XX XX XX on a piece of paper 8 Click on the button Copy from client This will set your router s MAC ad dress to matc...

Page 24: ...e your Internet service is not always on you can specify a maximum idle time to keep the connection alive for longer periods of time Note Disable all Proxy Server firewall and Internet sharing software before configuring this WAN type Item Description PPPoE Username Account name assigned by your ISP PPPoE Password Password for the account assigned by your ISP PPPoE Server Name Server name optional...

Page 25: ...router to make the changes active 5 5 Cable Home like This setting is for AT T Home s cable modem service and similar services Only one setting the host name must be specified Note Some ISPs will disconnect the user after a certain period of idle time By ena bling the Renew IP Forever function the router will automatically reconnect to the ISP Item Description Item No Mac pg 2 Item No Win95 98 Me ...

Page 26: ...ormation from the Quick Start Guide All parameters are assigned by your ISP Enter the item information in the appropriate fields of the Static IP setup screen and click Save You can find the information in the table s you filled out in the Quick Start Guide on pages 3 5 You must restart the router to make the changes active Item Description Item No Mac pg 3 Item No Win95 98 Me pg 4 Item No WinNT 2...

Page 27: ...ription Item No Mac pg 3 Item No Win95 98 Me pg 4 Item No WinNT 2000 pg 5 WAN IP Address IP address of the router 2 5 4 WAN Subnet Mask IP subnet mask typically in the form of 255 255 255 0 3 6 5 WAN Gateway IP address of gateway 4 7 6 Primary DNS IP address for primary domain name server 5 2 2 Secondary DNS Optional 5 3 N A Item Description Item No Mac pg 3 Item No Win95 98 Me pg 4 Item No WinNT ...

Page 28: ...ically assigned if set to 0 0 0 0 Secondary DNS Optional Maximum Idle Time Router attempts to keep the connection on keep alive until it has reached a specified idle time enter a 0 to disable the keep alive feature Some services will disconnect the modem when it has exceeded a maxi mum session time Auto Reconnect Automatically activates the connection process when the previous con nection is dropp...

Page 29: ...n WAN IP Address The IP address provided to you by your ISP WAN Subnet Mask The subnet mask provided to you by your ISP PPTP Server IP Address The IP address of the PPTP server provided by your ISP PPTP Username The account name assigned to you by your ISP PPTP Password The account password assigned to you by your ISP If you do not want to change the password keep this field empty Connection ID Op...

Page 30: ...30 Asanté FriendlyNET Cable DSL Router ...

Page 31: ...3 254 Subnet Mask Refers to the router s WAN subnet mask assigned by your ISP Gateway Refers to the router s WAN gateway IP address assigned by your ISP Domain Name Server Refers to the router s primary and secondary WAN DNS servers Router MAC Address Refers to the Ethernet address currently in use by the router Firmware Version Refers to the current firmware The status of the routers additional p...

Page 32: ...in name servers Tip During troubleshooting it may be convenient to Release and Renew IP ad dress settings without turning the router s power off and on 6 3 Copy from Client Although the router is shipped with an Ethernet address this button gives you the option of copying the Ethernet or MAC address from a client computer to the router Refer to the Media One por tion of section 5 2 for more inform...

Page 33: ...e router is powered off or reset the log will be auto matically cleared Tip To save or print a copy of the log select the text and copy it to the system clipboard for Windows computers press Ctrl C for Macintosh computers press Command C and paste it into your word processor Windows press Ctrl V Macintosh computers press Command V See Appendix F System Log Interpretation for detailed information a...

Page 34: ... Cable DSL Router Restart Router This feature allows you to reinitialize the router Refresh This feature will refresh redraw the cur rent screen Help This feature pro vides a definition of all but tons on the Status screen ...

Page 35: ... remotely through the WAN port Note Only users with extensive knowledge of TCP IP should attempt to use the features described in this chapter With your web browser open to the router s configuration screen default http 192 168 123 254 click on the Security button and follow the steps de scribed in the following sections 7 1 Change Administrator s Pass word To facilitate the initial setup the rout...

Page 36: ...e at Asanté s website www asante com 7 2 Security Options This screen allows the administrator to set the timeout value default is 600 sec onds or 10 minutes enable the Discard PING and assign a non standard FTP port the default setting is 0 or no port 7 3 Port Access Control This screen allows you to assign different access rights allow or block for each group of users Users are identified by the...

Page 37: ...n setting is designed to give only one computer access to an incoming port If this is insufficient try the Access Control or DMZ functions Tip For a list of special application ports visit http www asante com support routerguide index html Group Members Access Right Comments Group 1 100 199 Allow 25 53 80 110 Port 53 required for DNS Can browse 80 receive 110 and send 25 email only Group 2 50 99 B...

Page 38: ...sary network managers can control LAN and WAN access by entering the MAC addresses of clients into a table Click on the Security button at the top of the Main menu Under Hardware MAC Address Control click the Configure button Check the box to enable address control and enter the addresses of each client and choose the type of access LAN only or LAN and WAN Note At least one client must have full a...

Page 39: ...pply New Advanced Security Settings button to record your changes Note Due to the sensitive nature of the services offered by the router normal administrative functions are only enabled from a computer connected to the router s LAN ports Perform the following steps to enable remote administration of the router 1 Go to the Advanced Security screen 2 Enter the IP address of the remote computer If an...

Page 40: ...40 Asanté FriendlyNET Cable DSL Router ...

Page 41: ...available in the Advanced Router Setup section Copy MAC Address This feature allows the user to clone a client Ethernet MAC address onto the router Refer to Chapter 7 5 for more information on this feature Factory Defaults This feature resets all settings back to the original settings shipped with the router Restart Router This feature reinitializes the router No settings are changed with this fea...

Page 42: ...mware version can also be viewed by going to the Advanced Upgrade Firmware screen 2 Be certain that no other computers are accessing the router If you are ad ministering the router from LAN port 1 you may want to disconnect all the other network cables on ports 2 4 3 Turn on the router and verify that all the LEDs are normal and that you have a valid link from your computer to the router See Chapt...

Page 43: ...Select Enable default setting to use the router as a DHCP Server IP Pool Starting Address is the first address in the IP address pool Typi cal starting value is 100 IP Pool Ending Address is the last address in the address pool Typical ending value is 199 The default address for the router is 192 168 123 254 Note Be sure your computers are properly configured to obtain IP address in formation auto...

Page 44: ...or other servers then you need to specify virtual server mapping as shown in the example below Tip To quickly enable popular services use the Common Ports at the bottom of the screen or press the Help button to see a list of service ports You should have a static IP address to use this feature Always remember to restart the router to complete the changes after entering or changing the values Port ...

Page 45: ...to configure the wireless portion of your net work 1 If you are not already logged into the router do so by launching your browser and entering the IP address of the router in the browser field The default IP address of the router is 192 168 123 254 2 Type the administrator s password into the login field and clicking the Login button The default password is admin You will come to the Status scree...

Page 46: ...ions below to change the Wireless Setup options 1 Enter a unique name in the Network ID SSID field This name can be a combination of alpha or numeric numbers Click the Apply button to save your changes 2 Enter a unique number in the Channel field Click the Apply button to save your changes Note You may be prompted to restart your router before the changes take affect 9 3 WEP Security Settings Scre...

Page 47: ...4 WEP Keys may be configured Each Key number must be different Each client must also use the active WEP key to access the wire less network Note When disabling WEP after using a 64 bit key the router will add zeros 0000 to the end of the WEP key If you wish to enable WEP using the 64 bit key simply delete the extra zeros 9 3 2 WEP Security and Apple Airport Wireless Cards The Apple Airport Wireles...

Page 48: ...itting de vices such as computers electrical cables televisions and other appliances commonly found in the home or office Keep obstructions from the immediate vicinity of wireless card antennas Elevate the FR3002AL wireless router above desktop clutter and low to mid level obstructions such as furniture Rotate the FR3002AL wireless router and computers until the best signal strength is achieved Th...

Page 49: ...REMENTS The following requirements must be met before attempting to utilize the FR3004LC FR3002AL Print Server function on the Macintosh platform MacOS 7 6 x or MacOS 8 1 or later LaserWriter driver v 8 5 1 or later Desktop Printer Spooler 2 1 extension or later Desktop Print Monitor 2 1 extension or later Desktop Printer Utility 1 0 or later Open Transport 1 1 or later Post Script Compatible Prin...

Page 50: ...R and click OK Note In the example an HP LaserJet 4MP is being used as a network printer This type of printer utilizes the Laserwriter 8 driver Your printer may utilize a different type of driver 3 Change the Postscript Printer Description File PPD to match the printer Note The Printer in this example is the HP LaserJet 4MP Choose the appro priate Postscript Printer Definition File PPD for your pr...

Page 51: ...ter a name and location for the desktop printer icon and click Save The default name is the printer s IP address and the default location is the desktop Note The name entered here is what the Desktop Printer Icon will be named The Desktop Printer name can also be changed at a later time as with any file or folder Once the icon is on the Desktop or wherever it was saved the printer options will nee...

Page 52: ...nformation on configuring the Print Server function for Windows 95 98 and Windows NT 2000 CONFIGURING PRINTER DRIVERS FOR WINDOWS 95 98 SYSTEMS The printer connected to the Printer port on the FR3004LC FR3002AL router is referred to as a shared printer On each computer sharing the printer open the Printers window in the My Computer menu If the printer has not been installed click on the Add Printe...

Page 53: ... power off and then on Verify that it passes the self test 4 From the Windows Control Panel double click the Printers icon 5 Highlight the icon of the printer that is connected to the router and click the right mouse button You should see a menu with a properties box in it Left click on Properties to open the Printer Properties dialog box 6 Click on the Sharing tab and select the Shared as option ...

Page 54: ...54 Asanté FriendlyNET Cable DSL Router ...

Page 55: ...aced on any smooth hori zontal surface A set of self adhesive rubber feet are enclosed to protect the desktop Install the rubber feet on the bottom of the unit When stacked with compatible Asanté FriendlyNET hubs switches and routers install the rubber feet only on the bottom unit In areas where security is an issue the router may be mounted under a desk or table or on either a horizontal or verti...

Page 56: ...nal for Win dows or Zterm for Macintosh 2 Your terminal connection parameters should be 19200 baud 8 bits no parity and one stop bit 3 Turn your router OFF and ON 4 When the router s COM port LED indicator flashes press the Enter key on your com puter several times The symbol should appear on your screen 5 To reset the IP address or Administrator s password type the following commands in your term...

Page 57: ...n the lower menu bar 2 Select Programs DOS Prompt from the menu 3 At the DOS Prompt type winipcfg and hit the Enter key 4 Select your adapter card from the list shown 5 Click the Release All button 6 Click the Renew All button 7 Click OK A 2 Windows NT 2000 Perform the following steps to reset the IP address of any Windows NT or 2000 computers 1 Go to the Start button on the lower menu bar From th...

Page 58: ...er 5 Type Exit to return to Windows The configuration of your Windows client is now complete A 3 Macintosh It is not necessary to renew the IP address of any Macintosh client configured for DHCP Server The IP address is automatically renewed if needed when an Internet application is launched ...

Page 59: ...t Link Activity Green Off No network connection Check network cable connection Right 100 Mbps Green Off 10 Mbps opera tion WAN Link Activity Green Off No network connection Check broadband modem check net work cable connec tion Printer Printer Status Green Off No print server activity Re install printer server drivers COM Dial Up Modem Status Green Off No modem de tected Verify that the router is ...

Page 60: ...apter 4 Configuring DHCP for Windows Cli ents on how to configure TCP IP for your computers b Check the Link LEDs of the computer s network adapter port and the corresponding router port to be sure they are on If not check the Ethernet cable s c FR3004C or FR3004LC Only Connect a serial cable from the com puter to the router s COM port Using terminal emulation software enter the console mode Reset...

Page 61: ...d costly Follow the steps below if you suspect the problem is with your cabling 1 Make sure all cable is Category 5 or CAT 5 or better This standard of cable is recommended for 10BaseT Ethernet net works and is required for 100BaseTX networks 2 Make sure that all cables connecting devices such as computers and print ers to the router are workstation or straight through cables and are wired to IEEE...

Page 62: ...e Most workstation cables purchased from computer or electronic stores will be wired to T568A or T568B specifications OTHER HINTS ABOUT CABLING The following are other ways to avoid problems with cabling 1 Try to avoid running cables near or across power cables 2 Staples should not be used to secure Ethernet cables Clips or hangers used for telephone wires are available at most hardware stores 3 A...

Page 63: ...nfiguration Protocol A platform independent protocol that provides a means to automatically assign dynamically allocate IP ad dresses to computers on a local area network Please refer to RFC 2131 for the official specification for DHCP Dial up the procedure that activates an analog modem to connect to the ISP Email an electronic method of sending messages to other computers via an email applicatio...

Page 64: ...be able to provide an ISDN connection ISP Internet Service Provider A company that provides access to the Internet for private and business users The company handles the link from your com puter to the rest of the Internet Local Area Network LAN A network of computers in a workgroup depart ment or building POP Post Office Protocol A standard protocol for exchanging Email messages between an Email ...

Page 65: ...he source computer to the destination computer through many different computers based on the IP address similar to the way U S Mail is sent and delivered based on the address and ZIP Code Telnet A program that allows a user to log in to a computer from a remote loca tion It allows a user at one site to transparently interact with or pass through to a remote system at another site while appearing a...

Page 66: ...work the same level of privacy that is expected from a wired LAN through encryption and authentication techniques WWW Worldwide Web A slang term for the browsable Internet referring to the global non linear characteristics of the Internet Users can access websites around the world through the existence of millions of linked web pages ...

Page 67: ...er copyrighted material e g a book or musical recording except that you may either a make one copy of the SOFTWARE solely for backup or archival pur poses or b transfer the SOFTWARE to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the written materials accompanying the software 3 OTHER RESTRICTIONS You may not rent or lease the SOFTWARE b...

Page 68: ...REMEDIES Asanté Technologies Inc and its suppliers entire liability and your exclusive remedy shall be at Asanté Technologies Inc op tion either a return of the price paid or b repair or replacement of the SOFT WARE that does not meet Asanté Technologies Inc Limited Warranty and which is returned to Asanté Technologies Inc with a copy of your receipt This Limited Warranty is void if failure of the...

Page 69: ...l Data and Computer SOFTWARE clause at DFARS 52 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Soft ware Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is Asanté Technologies Inc 821 Fox Lane San Jose California 95131 If you acquired the FriendlyNET router in the United States this Agreement is gov erned by the laws of the State of California Should you have any q...

Page 70: ...cations not ex pressly approved by the party responsible for compliance could void the user s authority to operate the equipment Safety Advisory 1 The FriendlyNET router should be operated from the type of power source indicated on the marking label If you are not sure of the type of power avail able consult your dealer or local power company 2 Do not allow anything to rest on the power cord or wh...

Page 71: ...gistration Before you contact Asanté s technical support please register your switch online at www asante com support registration html By doing so you ll be entitled to special offers up to date information and important product bulletins ...

Page 72: ...72 Asanté FriendlyNET Cable DSL Router ...

Page 73: ... number is 0x11 UDP Note This log is enabled for firmware version R1 90e and higher 3 Unallowable access from 192 168 123 100 1175 to 205 188 147 56 80 TCP An access from 192 168 123 100 to 205 188 147 56 TCP port 80 was blocked by the Access Control feature of the Router 4 Restarted by 192 168 123 100 The Router was restarted by the host whose IP address is 192 168 123 100 5 192 168 123 100 login...

Page 74: ...port 110 of another host on the Internet 204 71 200 74 This query made the router start its connection proce dure Port 110 is POP3 service A user tried to access his her emails Users configure their mailers to check email periodically It may cause the router to be triggered periodically if disconnect when idle is enabled 3 DOD prot 1 trigger from 192 168 123 100 to 204 71 200 74 A host 192 168 123...

Page 75: ...irmware reads Clone MAC 4 The firmware version is too old Action make sure your firmware is R1 90h or later 5 The DHCP server was shut down Action try again later 6 The WAN port of the router is damaged 3 DHCP request 192 168 0 100 The router sent a REQUEST packet to request an IP address 192 168 0 100 from the DHCP server 4 DHCP ack DOL 1800 T1 900 T2 1200 The router received an ACK packet to ind...

Page 76: ... sent PADO packet to acknowledge the pre vious PADI packet If the router did not receive PADO packet it means that there is something wrong with the WAN connection For example 1 The connection between the router and DSL Cable mode is not correct Action check the LINK status both on the modem and the router 2 The configured Service Name is not correct Action check whether your ISP requires you to c...

Page 77: ...01 Service Name Error 0x0202 AC System Error 0x0203 Generic Error 8 PADT recv The router received a session termination request from the Access Concentra tor The router has no choice but terminate the session immediately 9 Connection is broken The connection is abnormally broken The router has no choice but terminate the session immediately The reason may be The router received PADT packet No repl...

Page 78: ...oice but terminate the session immediately The reason may be PPTP control connection is terminated abnormally No replied received when the router probes the WAN connection 4 PPTP start to hang up The router starts to hang up its PPTP session 5 PPTP error ERROR_NO An error occurs on PPTP control connection Currently there are following er rors Error Cause 111 PPTP server is unreachable Check config...

Page 79: ...e modem was 115200 4 DIAL2 tx ATZ The router sent ATZ string to the attached modem or ISDN TA 5 DIAL2 rx OK The router received OK string from the attached modem or ISDN TA 6 COM2 start to hang up The router started to hang up Error Cause 303 304 PPTP server rejects outgoing call request 332 Outgoing call not established general error 333 Outgoing call failed due to no carrier detected 334 Outgoin...

Page 80: ... any result string the router will generate OK or Fail instead Any other result strings are from the ISP 2 CHAP3 AUTHENTICATION_RESULT The authentication protocol is CHAP The process is completed and the result is AUTHENTICATION_RESULT Important If the ISP does not return any result string the router will generate OK or Fail instead Any other result strings are from the ISP 3 MSCHAP3 AUTHENTICATIO...

Page 81: ...om CLIENT_NAME 2 Job was done The job was done 3 Job was killed The job was killed F 9 Configuration Log 1 ERR All DNS fail The router can act as a proxy DNS server When the router receives DNS query it will pass the query to the DNS servers configured by the users or negotiated during the connection process If all DNS servers cannot be connected the router will show this log Action check the DNS ...

Page 82: ...82 Asanté FriendlyNET Cable DSL Router ...

Page 83: ...User s Manual 83 ...

Page 84: ...8991 Worldwide 801 566 3787 FAX www asante com Copyright 2001 Asanté Technologies Inc Asanté is a registered trademark of Asanté Technologies Inc FriendlyNET and FriendlyStack are trademarks of Asanté Technologies Inc All other names or marks are trademarks or registered trademarks of their respective owners All features and specifications are subject to change without prior notice 06 00565 01 rev...

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