AS Rove G2800 User Manual Download Page 19 | Manualshive

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TROUBLESHOOTING GUIDE

ERROR CODE

SOLUTION

Error 9: Error, shutting down.

Please power off and restart the machine. In cases of repeated failure, please

arrange maintenance for the device.

Error 10: Something went wrong, please restart.

Please check the robot’s status and restart it.

Error 11: Please restart in new position.

Please move the robot to a flat surface and restart cleaning.

Error 12: Robot blocked. Restart in new position.

Move the device to a non blocked area, then restart cleaning.

Error 13: Robot inclined, restart in level surface

Move the device to a level surface, then restart.

Error 14: Charge station not found.

I

f the device says that the charging base is not found. Please check the

charging base indicator light is on or move the device back to the

charging base.

Error 15: Battery low.

Place the product on the charging base.

Error 16: Remove from charge station to power

off.

The product cannot shut down when device is on the charging base. Move

the product away from the charging base, and then press and hold the

power button for device shut down .

ROVE

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Summary of Contents for Rove G2800

Page 1: ...User Manual G2800 ROVE APPLIED SCIENCE from Rove G2800 Gyroscope Navigation Robot Vacuum Cleaner ROVE ...

Page 2: ...T S SAFETY INFORMATION 1 WARNING 4 PRODUCT INTRODUCTION 5 ROVE SETUP 8 USAGE INSTRUCTION 9 ROUTINE MAINTENANCE 12 PRODUCT INFORMATION 15 TROUBLESHOOTING GUIDE 16 COMMON PROBLEMS 18 WARRANTY 19 FCC STATEMENT 20 ROVE ...

Page 3: ...n Never let clothing or body parts such as hair nails etc be drawn into the brush or wheel of this device otherwise it may cause personal injury Please do not use this product to sweep burning objects such as burning cigarettes matches etc This product is not intended for use with extra long fiber carpet some carpets may need to be cleaned differently Please keep this device away from hard or shar...

Page 4: ... Please do not use a battery charging base or charger provided by any third parties Please do not dismantle or refit the battery and charging base Please keep the charging base away from heat sources such as a heating plate Please do not wipe or clean the charging base using a wet cloth or wet hand Please do not improperly dispose of used batteries Used batteries should be disposed of by a profess...

Page 5: ...cling station The battery should only be removed after it has been used completely Do not under any circumstance allow the battery to come into contact with metal objects Removing the Battery 1 Ensure that the robot is not touching the charging base keep the product running until it uses up all of the battery and shuts down 2 Remove the screws from the battery cover 3 Remove the battery cover pull...

Page 6: ...is subjected to extremely low air pressure conditions that may result in an explosion or leakage of flammable liquid or gas 3 Please do not put the battery in a high temperature environment or expose it to the sun doing so could cause it to explode 4 Please do not continue to use this product if the battery appears to be swollen 5 Please dispose of the battery in accordance with local laws and reg...

Page 7: ...rging Base x1 Adapter x1 HEPA Filter x 1 Sponge Foam Filter x 1 Cleaning Brush x 1 Remote Controller x 1 PRODUCT INTRODUCTION WHAT S INCLUDED Left SideBrush x1 Right SideBrush x1 600ml Dust Box x 1 ROVE 5 ...

Page 8: ...se Button Charging Base Detection Sensor Obstacle Detection Sensor Bumper Sensor Filter Cover TOF Wall Sensor Right Side Brush Omnidirectional Wheel Left Side Brush Cliff Sensor Charging Contact Main Brush Cove Buckle Main Brush Primary Wheel ROVE 6 ...

Page 9: ...r Light Blue Connected to Wi Fi Orange Not connected to Wi Fi Red Error or low battery Recharge Partial Clean Pause Button Press to recharge pause Press and hold for 3 seconds to start partial cleaning Reset Wi Fi Press and hold both buttons for 3 seconds Charging Base C ompartment Charging Base Cover Charging Base Power Indicator Light Recharging Base Signal Emitter Charging Base Power Pins Power...

Page 10: ...on as long as the charging base has power 3 Install the Side Brushes Align the left and right brushes with the corresponding markings on the bottom cover of the device Press side brushes down until they click 4 Power On and Charging Press and hold the button to turn on the device Wait until the indicator light turns on and then place the device on the charging base Note This device cannot start if...

Page 11: ...e any power outages object damage by dragging cables CHARGING Automatic Trigger Charging When cleaning is completed the device will return to the charging base automatically Manual Trigger Charging While the device is paused press the key once or use the mobile app to trigger the recharging process Note If the device cannot find the charging base it will return to its starting position Users must ...

Page 12: ...pp so the device can clean the floor without any voice command Available timing of DND mode can be set modified through the app ROVE Wi Fi RESET If the cell phone cannot be connected to the robot vacuum due to change of router configuration password or for any other reasons please reset the Wi Fi Press and hold the key and key simultaneously for 3 seconds Wi Fi has been reset voice command will be...

Page 13: ...djustment of Water Flow Optional Function for adding Mop W ater Tank device Turn Left Go Forward Suction Power Level Select DND Silent Mode Call Robot Edge Cleaning Mode Spot Cleaning Mode Remote Control Batteries 2 Insert two AAA batteries into the battery compartment as shown in the diagram above 11 ...

Page 14: ...ver has been securely installed there will be a click sound Note It is recommended to replace the side brushes once every 3 to 6 months to ensure optimal performance Side Brush 1 Flip over the device and pull out the side brushes vertically 2 Reinstall the brushes after removing any trapped debris and dirt 3 Align the left and right brushes with the corresponding markings L R on the bottom cover a...

Page 15: ...following order Net Filter Sponge Foam Filter HEPA Filter shown in the diagram below Net Filter 2 Open the dust bin and empty the dirt into the trashcan Once cleaned close the dust bin cover and then slide it in vacuum body Dust Bin Release Button Filter Cover Sponge Foam Filter HEPA Filter Note Rinse the filters with clean water only Do not add any detergents Do not use a brush or your fingers to...

Page 16: ...o over discharge Sensors Regular Clean Use a soft dry cloth to wipe all the sensors on the device including the following 1 The TOF Wall Sensor on the right of the vacuum 2 The Cliff Sensor on the bottom of the vacuum 3 The Obstacle Detection Sensor on the front of the vacuum 4 The Charging Contact Plate on the bottom of the vacuum and power charging pins on the charging base WARNING Please turn o...

Page 17: ...um Cleaner Model Number G2800 Dimensions 350 x 350 x 80 mm Weight 2 95 kg Battery 2600mAh Lithium Battery Input Voltage 14 4V Rated Power 25W PRODUCT INFORMATION Charging Base Dimensions 160 x143 x 80 mm Rated Power 24W Rated Output 24W Vacuum Robot ROVE 15 ...

Page 18: ...bstacle detection sensor with a soft dry cloth Error 4 Clean the right side sensor and restart in new position The TOF wall sensor is dirty or has become obstructed Wipe the TOF wall sensor with a soft dry cloth Error 5 Bumper may be stuck Please check The edge or bumper sensor is stuck Move the front bumper left and right to ensure there s no jam Error 6 Main wheel may be stuck Please check The d...

Page 19: ... the device to a non blocked area then restart cleaning Error 13 Robot inclined restart in level surface Move the device to a level surface then restart Error 14 Charge station not found If the device says that the charging base is not found Please check the charging base indicator light is on or move the device back to the charging base Error 15 Battery low Place the product on the charging base ...

Page 20: ...hich is under normal operating range of 32 104 F The dust bin is full and needs to be cleaned The filter is blocked and needs to be cleaned or replaced The main brush is stuck with a foreign object and needs to be cleaned Weak Wi Fi signal Make sure the product is in an area with good Wi Fi signal coverage Wi Fi connection error has occurred Download the latest version of the app and reset the Wi ...

Page 21: ...Options for select product categories 1 Normal wear and tear of wearable parts such as foam filters HEPA filters pads etc which require regular maintenance and or replacement to ensure the proper functioning of your unit are not covered by this warranty 2 Any unit that has been tampered with or used for commercial purposes 3 WiiRobot ROVE will cover the cost for the customer to send in the unit to...

Page 22: ...d can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the use...

Page 23: ... Vacuum Robot is Lithium Ion Lithium Ion batteries should be properly disposed of when damaged or disposed 2021 WiiRobot Co Ltd Printed in China Fire Hazard Warning Use of an AC Adapter Charger other than the one supplied with this product may result in overheating the battery damaging the product and potentially becoming a fire hazard WiiRobot Co Ltd is not responsible for any damages caused by u...

Page 24: ...ABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR COMMERCIAL PURCHASERS ARE EXCLUDED BEAN INFORMATION TECHNOLOGY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THE TOTAL LIABILITY TO BEAN INFORMATION TECHNOLOGY FOR ANY AND ALL LOSSES AND DAMAGES DUE TO ANY CAUSE WHATSOEVER SHALL NOT EXCEED THE PURCHASE PRICE OF THIS PROD...

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