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TROUBLESHOOTING

www.artsound.be

Artsound.Audio 

artsoundaudio

PROBLEM

SOLUTION

My loudspeaker does not turn on 

My loudspeaker does not appear in the app

There is no sound coming from the 

loudspeaker

I cannot connect the loudspeaker to

my Wi-Fi network

Check if the loudspeaker is connected to the included power supply and whether it is powered. 

Via the settings menu, a test tone can be played per loudspeaker.

Check whether the loudspeaker is connected to your Wi-Fi-network and is within Wi-Fi range 

or whether an ethernet cable has been connected. 

Also check whether your telephone or tablet, as well as your loudspeaker, is connected 

to the same network as the COREPOINT.

Increase the volume in the zone and check whether this zone is on 'mute'. 

Via the settings menu, a test tone can be played per loudspeaker.

Check if the loudspeaker is within reach of your COREPOINT. Possibly you can change

the position, if the loudspeaker is too far. Consider placing a second COREPOINT

to achieve better coverage or, if possible, fit the loudspeaker with Ethernet.

'Problem solver' above is a non-exhaustive list of possible solutions. 

If you require additional assistance when setting up your system, go to  

https://artsound.be/artcore

 for the latest user manual, extra 'how-to’s' or 'FAQ'. 

Additionally, you can always contact your installer or dealer.

TECHNICAL SPECIFICATIONS 

range < 50m²  |  2-way coaxial  |  6” néodyme  |

1” swivel neodymium titanium dome tweeter  |   20 + 70 W power  |

55 Hz – 19,5 kHz frequency range  |  2x gigabit Ethernet (built-in switch)  |

24V – 120W DC  |  210 mm cut-out  |  235 x 100 mm (diam. x d)  |

1,9 kg / piece  |  ABS / metal grill  |   water repellent  |  paintable grill

- magnetische grille

- grille magnetique

- magnetic grille

- richtbare neodymium titanium dome tweeter

- dôme pivotant titane néodyme

- swivel neodymium titanium dome tweeter

Version 1.1

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