artisan LCF-411-RS, Operating Instructions Manual, Page: 51 / 54

artisan
™
50
WARRANTY FOR HEATED & REFRIGERATED SHOWCASES RETAIL WARRANTY
This warranty is only available to the end-user of the equipment who has brought the equipment directly from Artisan Food
Equipment. Further, this warranty is only available to the original purchaser of the equipment.
This warranty dates from despatch of equipment by us ex our Sydney works.
All goods manufactured by us are warranted against defective workmanship and/or material(s).
Where faulty manufacture is accepted by us, we will provide LABOUR AND PARTS FOR TWELVE (12) MONTHS, all sub-
ject to conditions hereunder. The warranty covers the repair and/or replacement at our factory of all part(s) found to be
defective due to faulty workmanship and/or materials.
Specifically excluded from the warranty are: light bulbs and tubes, heater wires, castors, transformers, glass and finish,
door handles; closing devices; springs for both hinging and sliding doors; castors; electrical and electronic components
and consequential damages. Although we reserve the right to insist that units are returned to out factory (i.e. freight both
ways at your cost) we reserve the right to provide “on-site” free service (labour) for your approved warranty claims during
the first twelve (12) months in our normal service areas.
We shall not be liable for any direct, indirect or consequential loss howsoever and whatsoever arising.
During the twelve (12) months of the above warranty, no arrangement whatsoever can be made for anyone to provide
warranty service to the goods except Artisan Food Equipment and with their express and written approval.
No other party or person whatsoever is authorised to make arrangements on behalf of or/and at the expense of Artisan
Food Equipment.
Warranty is voided if normal operational maintenance and cleaning is not carried out as per our “Operating Instruction”
and/or accepted standard procedures for such equipment.
Further, the following are excluded from warranty:-
➤
Remote work units even if condenser is provided
➤
Damage to the units caused by accident, misuse or Acts of God
➤
Damage resulting from failure of electrical power or water supply or inadequate ventilation
➤
Transportation or travelling costs when the units are outside Artisan Food Equipments normal service areas
➤
Repairs when the unit has been attended other than by service personnel authorised by Artisan Food Equipment
➤
Costs due to inaccessibility of equipment
➤
Overtime rates; call-out fees or out-of-hours penalty rates
➤
Consequences of any controller parameters that have been changed without authorisation
➤
Any equipment used in a mobile/dynamic environment, i.e. on boats or in vehicles; warranty is not available
Artisan does not guarantee that any service to be performed under this warranty will be carried out
within any particular time limit.
During this time of warranty, the customer must maintain the equipment by qualified technicians as set out in the warranty
at customer’s expense.
All repairs must be organised/authorised by Artisan Food Equipment by a works order number supplied. Failure to do this
will result in non payment of work and void warranty.
artisan
™
ABN 60 903 427 859
Office
72-78 TATTERSALL ROAD KINGS PARK NSW 2148
Post
P.O. BOX 505 EPPING NSW 2121
Phone
1300 278 472
Fax
1300 278 482
Email
sales@artisangroup.net.au