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7. Troubleshooting
Following are a few common problems that may occur during operation. Here are some
suggestions for easy troubleshooting:
A.
The fixture does not work, no light
1.
Check the connection of power and main fuse.
2.
Measure the mains voltage on the main connector.
B.
Not responding to DMX controller
1.
Check DMX connectors, cables to see if link properly.
2.
Check the address settings and DMX polarity.
3.
If you have intermittent DMX signal problems, check the pins on connectors or on PCB of the
fixture or the previous one.
4.
Try to use another DMX controller.
5.
Check if the DMX cables run near or run alongside to high voltage cables that may cause
damage or interference to DMX interface circuit.
C.
No response to the sound
1.
Make sure the fixture does not receive DMX signal.
2.
Check microphone to see if it is good by tapping the microphone.
D.
One of the channels is not working well
1.
The stepper motor might be damaged or the cable connected to the PCB is broken.
2.
The motor’s drive IC on the PCB might be out of condition.
