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Arrive InfoPoint ID-800, Quick Setup Manual

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Copyright © 2014 Arrive Systems, Inc. All rights reserved.

AIP-0800-801-QSG

Arrive InfoPoint

™

 ID-800

 

Quick Setup Guide

Contents

Copyright Notice and Trademarks .............3

Introduction ...................................................4

Before You Start   ..........................................6

Mounting the Device ....................................6

Device Setup ..................................................8

 Touch Screen Overview ............................11

Regulatory ....................................................13

Arrive CarePoint Foundation Software 

Support Services .........................................13

Summary of Contents for InfoPoint ID-800

Page 1: ...Quick Setup Guide ...

Page 2: ...800 801 QSG Arrive InfoPoint ID 800 Quick Setup Guide Contents Copyright Notice and Trademarks 3 Introduction 4 Before You Start 6 Mounting the Device 6 Device Setup 8 Touch Screen Overview 11 Regulatory 13 Arrive CarePoint Foundation Software Support Services 13 ...

Page 3: ...nternal reference purposes Disclaimer THE SPECIFICATIONS INFORMATION DESIGNS STATEMENTS AND RECOMMENDATIONS COLLECTIVELY INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY ...

Page 4: ...sticky notes as well as emergency notifications to users It displays daily and weekly room reservation schedule including the residual time of on going bookings The user can check in prior to meeting to confirm room utilization and end the meeting from the InfoPoint device to optimize utilization The InfoPoint device displays the current occupancy status of the room It can connect to the Arrive Ed...

Page 5: ...e device OPT To initiate the Options menu Modifications like adding a new application to the device managing applications to mention a few can be performed HOME To go back to home screen Settings related to the device data time language network etc can be altered USB HOST To upgrade firmware Note These buttons and ports are used categorically for troubleshooting Irrelevant usage will interrupt the...

Page 6: ...dgeless Media Server Configuration Guide for complete guidance on the same 2 Configure the the location building floor and venue in the server in Arrive Edgeless Media Server Mounting the Device The device is wall mounted To serve the purpose VESA 100mm mounting holes are available on the rear side of the device 1 Fix the wall mount provided with the device with the screws of desired size Figure 3...

Page 7: ...SG 2 Slide the device into the wall mounting plate Slide the device into the wall mount Figure 4 Slide the device into the wall mounting plate 3 Fix the device to the wall mounting plate with the help of screws provided Figure 5 Fixing the device into the wall mount plate ...

Page 8: ...If the network switch is Power over Ethernet PoE enabled connect the network cable to ethernet port of the device The device is powered on Figure 6 Power on using PoE OR In case the network switch is not PoE enabled connect the network cable to the ethernet port refer Figure 6 Power the device with a 5V DC supply Figure 7 Power on using DC supply ...

Page 9: ...successful power on the End User License Agreement EULA screen is displayed The user needs to read and accept to the terms and conditions Accept the EULA Figure 8 EULA 3 The device prompts for the server IP address Enter the details Figure 9 Enter the InfoPoint server IP address ...

Page 10: ...s reserved AIP 0800 801 QSG 4 The setup screen is displayed Select the appropriate location building floor and venue Figure 10 Venue setup screen 1 5 Confirm and continue to use the application as per your requirement Figure 11 Venue setup screen 2 ...

Page 11: ...lays blocks of reserved and free time Touch the reservation block to view reservation details 3 Book Reserves a room from the device 4 Calendar Displays the daily weekly schedule of the room 5 Note Allows to add a soft sticky note while the room is busy 6 Info Displays room specific information like room name seating capacity devices as configured in the server 7 Date Displays the current date and...

Page 12: ... 0800 801 QSG The LED s at the side of the device display the room status The LED glows green if the room is Free and glows Red if the room is Busy Status Green indicates room is Free Figure 13 Status Free Status Red indicates room is Busy Figure 14 Status Busy ...

Page 13: ... business processes Improving business efficiency by leveraging Arrive solutions to reduce the time resources effort and cost of operations Arrive CarePoint provides customers with access to a variety of valuable services such as Optimizing the effectiveness and efficiency of Arrive solutions to achieve business results Troubleshooting or resolving technical and non technical issues that may be en...

Page 14: ...e a technical support request please contact Arrive Technical Support netsupport arrivesys com Additional Resources Our goal is to ensure that our customers receive exceptional service from the best resource available to answer questions quickly and accurately We work to resolve our customers product specific questions and concerns however when customers are experiencing issues outside the scope o...

Page 15: ...n Automatic upgrades for non customized environments Step by step installation assistance Local on site or remote via Terminal Services GoToAssist etc installation services Consulting services to install or resolve non Arrive installation issues specific to your organization s technical environment Your Arrive authorized Business Partner Arrive Professional Services Your own IT staff Setup Configu...

Page 16: ...ith data entry or manipulation outside the Arrive product interface Your Arrive authorized Business Partner Professional Services Arrive Training Your own IT staff Import Export Guidance on proper format for importing data into your Arrive product Troubleshooting errors encountered when using Arrive data import and export tools Exporting data from third party software or validating formatting it f...

Page 17: ...base Platforms Internet Information Server IIS Browsers etc Clarification of system recommendations and requirements Guidance on specific configuration settings required by your Arrive product Assistance with management and monitoring of servers database platforms IIS and other server side components Installation Configuring vendor systems desktop operating systems Microsoft Server and or SQL Serv...

Page 18: ... Your Internet Service Provider ISP Your Arrive authorized Business Partner Arrive Professional Services Your external vendor Performance Troubleshooting Arrive performance related issues Clarification and guidance on performance related configuration settings required by your Arrive product Configuring and troubleshooting vendor systems desktop operations systems Microsoft Server and or SQL Serve...

Page 19: ...19 Copyright 2014 Arrive Systems Inc All rights reserved AIP 0800 801 QSG NOTES ...

Page 20: ...20 Copyright 2014 Arrive Systems Inc All rights reserved AIP 0800 801 QSG NOTES ...

Page 21: ...P 0800 801 QSG www arrivesys com Arrive Systems Inc 6737 Katella Ave Cypress CA 90630 USA Toll Free 1 800 256 3560 USA Canada Fax 1 510 281 7546 Arrive Limited P O Box 17723 Dubai United Arab Emirates Tel 971 4 8819134 Fax 971 4 8814914 Email info arrivesys com ...

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