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WBM650 Wideband Modem User’s Guide
23
Safety
Getting Started
Installation
Usage
Troubleshooting
Glossary
I’m not getting on the Internet.
If you are using a hub, is the hub turned on? If you have connected the PC
or Wideband Modem to the crossover port on a hub, toggle the crossover
switch.
Are you using the right type of
Ethernet cable
? (Straight cable for direct con-
nection to a PC, cross-over cable for connection to a hub.)
Press the
Reset
button on the back of the Wideband Modem.
I can get on the Internet, but everything is slow.
If the Web site you are visiting is very popular, that site may be having trou-
ble servicing all the requests. If other sites download quickly, wait for a few
minutes and try again. Usage during peak hours may also affect the con-
nection speed.
If your Wideband Modem is connected to a LAN (Local Area Network), either
directly or through a firewall, other communications on the LAN may slow
down your connection. Some broadband routers or wireless hubs may not
support the high speeds possible with the Wideband Modem. Connecting the
Wideband Modem to 10Base-T devices may limit connection speeds as well.