Arris Touchstone WBM650 User Manual Download Page 4

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WBM650 Wideband Modem User’s Guide

Safety

Getting Started

Installation

Usage

Troubleshooting

Glossary

• Install the Wideband Modem near an easily accessible AC socket-outlet.
• Clean the Wideband Modem only with a dry cloth.

Markings, Symbols, and Labels

Regulatory Symbols

DOCSIS®

Modems

Euro-DOCSIS®

Modems

Japan DOCSIS

Modems

Rating 5 VDC, 6 A MAX, Made in China, Patents Pending,

Model : WBM650B

P/N : TC00EAD650

RoHS

2002/95/EC

MAC: 12AB34CD56EF

SN: 123456789

MAC: 12AB34CD56EF

SN: 123456789

MAC: 12AB34CD56EF

SN: 123456789

MAC: 12AB34CD56EF

SN: 123456789

Summary of Contents for Touchstone WBM650

Page 1: ...bly The high speed always on connection won t keep you waiting The Touchstone Wideband Modem provides an Ethernet connection for use with ei ther a single computer or home office LAN Installation can...

Page 2: ...t is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or im...

Page 3: ...eractive services Part 11 Safety This equipment is intended to be installed in accordance with the requirements of IEC 60728 11 for safe operation If the equipment is to be installed in an area servic...

Page 4: ...em only with a dry cloth Markings Symbols and Labels Regulatory Symbols DOCSIS Modems Euro DOCSIS Modems Japan DOCSIS Modems Rating 5 VDC 6 A MAX Made in China Patents Pending Copyright ARRIS 2006 All...

Page 5: ...73 23 EEC and the CE Marking Directive 93 68 EEC As such this product bears the CE marking in accordance with the above applicable Directive s A copy of the Declaration of Conformity may be obtained f...

Page 6: ...ct complies with directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances RoHS in electrical and electronic e...

Page 7: ...dards are IEC Standards with Japanese national differences and Electromagnetic Interference Testing to these standards comprise the CB report Declaration of Conformity that is on file with the manufac...

Page 8: ...faster than standard cable modems Compatibility supports tiered data services if offered by your cable company What s in the Box Make sure you have the following items before proceeding Call your cab...

Page 9: ...ld be long enough to reach from your Wideband Modem to the nearest cable outlet Splitter optional provides an extra cable connection by splitting a single outlet into two You may need a splitter if yo...

Page 10: ...operating system see the documentation for your system for details on enabling and configuring networking To use the Wideband Modem you need DOCSIS high speed Internet service from your cable company...

Page 11: ...aight through Ether net cable the connectors look like wide telephone connectors you can purchase other cables if necessary at a computer retailer If you are connecting the Wideband Modem directly to...

Page 12: ...updated Avoid providing web or file sharing services over your Wideband Modem Besides certain vulnerability problems most cable companies prohibit run ning servers on consumer level accounts and may...

Page 13: ...fore trying to use your new Wideband Modem contact your local cable company to establish an Internet account When you call have the following information ready the Wideband Modem serial numbers and MA...

Page 14: ...ending data on the cable system on steadily otherwise D Online blinks when the Wideband Modem is registering with the network on steadily when connected to the Internet off when disconnected from the...

Page 15: ...The Ethernet connector is compatible with 1000 Mbps Gigabit 100 Mbps Fast and 10 Mbps at tached CPE devices Recommended connections are 100 Base T or 1000 Base T to achieve best performance Note To a...

Page 16: ...Guide transparent tape for temporarily securing the mounting template to the wall for mounting on plywood or studs two 6 or 8 x 38 1 mm 1 5 inches self tapping screws the head diameter should be appro...

Page 17: ...e both of the screws or anchor bolts into the wall Leave a gap of about 6 mm 0 250 inches between the screw head and the wall 4 Orient the Wideband Modem with the indicator lights facing up Slip both...

Page 18: ...e Power light on the front of the Wideband Modem should light up then start flashing See Troubleshooting if the Power light does not turn on 4 Connect one end of the Ethernet cable to the port on the...

Page 19: ...atures available on the Touchstone Wide band Modem and covers basic troubleshooting procedures Setting up Your Computer to Use the Wideband Modem Indicator Lights Using the Reset Button Setting up You...

Page 20: ...ower B DS C US D Online E Link F System Off Off Off Off Off Off No power to Wideband Modem On On On On Off x No data to from the cable interface On On On On Blink On Data activity on the cable interfa...

Page 21: ...not important for determin ing the state Name Description Power DS US Online Link System Off Off Off Off Off Off No power to Wideband Modem On Off Off Off Off Blink Power on Self Test Blink Off Off Of...

Page 22: ...on the back of the Wideband Modem to reset the modem as if you disconnected power You may need to reset the Wideband Modem if you are having problems connecting to the Internet Use a pointed non metal...

Page 23: ...ially when a lot of people are online Always leave your Wideband Modem plugged in and connected use the Standby button to disconnect your PC from the Internet Check the front panel lights The Power an...

Page 24: ...ck of the Wideband Modem I can get on the Internet but everything is slow If the Web site you are visiting is very popular that site may be having trou ble servicing all the requests If other sites do...

Page 25: ...scount stores Cross over An Ethernet cable used to connect two hubs or a hub and the Wideband Modem together Also some Ethernet hubs may have built in cross over on one or more ports which eliminates...

Page 26: ...e There are two common types of F connector slip on and screw on Use coax with screw on connectors for connecting your Wideband Modem Gateway The device usually a router that connects devices on a giv...

Page 27: ...of rules and formats that determines the communication behavior of network entities at a given layer Proxy A device or program that stands in between a server for example a web site and a client your...

Page 28: ...tronics retailer and most discount stores Switched outlet A power outlet that may be turned on and off using a wall switch Usually intended for lamps Avoid plugging your computer or Wideband Modem int...

Page 29: ...right to make changes to equipment design or program components as progress in engineering manufacturing methods or other circumstances may warrant ARRIS Touchstone and the ARRIS logo are trademarks o...

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