Arris Touchstone TM804, User Manual

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Wall mounting instructions................................................................................25
Desktop mounting instructions..........................................................................27
Connect the Telephony Modem...................................................................................27
Chapter 5: Configure your Ethernet connection...................................... 29
Requirements................................................................................................................29
How to use this section............................................................................................... 29
Configure TCP/IP for Windows Vista............................................................................ 29
Configure TCP/IP for Windows 7, Windows 8, or Windows 10....................................30
Configure TCP/IP for macOS.........................................................................................30
Chapter 6: Operate the Telephony Modem.............................................32
Set up your computer to use the Telephony Modem..................................................32
Indicator lights for the TM804..................................................................................... 32
Wiring problems.................................................................................................33
Battery mismatch............................................................................................... 33
Patterns: normal operation................................................................................33
Telephony startup sequence.............................................................................. 34
Cable modem startup sequence........................................................................34
Use the Reset button................................................................................................... 35
Boot from battery.........................................................................................................35
Chapter 7: Troubleshooting.....................................................................37
The Telephony Modem is plugged in, but the power light is off................................. 37
I'm not getting on the Internet (all connections).........................................................37
I'm not getting on the Internet (Ethernet)...................................................................37
I can get on the Internet, but everything is slow.........................................................38
I don't have a dial tone when I pick up the phone......................................................38
Appendix A: Glossary..............................................................................39
Touchstone TM804 Telephony Modem User Guide STANDARD Revision 1.2 4