I’m not getting on the Internet. (Ethernet)
If you are using a hub, is the hub turned on?
Are you using the right type of
cable? Use the supplied cable for
direct connection to a computer; use a cross-over cable for connection to a
hub or home router.
Press the Reset button on the back of the Telephony Modem.
I’m not getting on the Internet. (USB)
Did you
If you are using a powered USB
, is the hub turned on?
Check the USB cable connections. Disconnect and reconnect the USB cable.
Restart the computer.
Press the
Reset
button on the back of the Telephony Modem.
I can get on the Internet, but everything is slow.
If the Web site you are visiting is very popular, that site may be having trou-
ble servicing all the requests. If other sites download quickly, wait for a few
minutes and try again. Usage during peak hours may also affect the con-
nection speed.
If your Telephony Modem is connected to a LAN (Local Area Network), either
directly or through a firewall, other communications on the LAN may slow
down your connection.
To test your network speed, try an online test such as
http://reviews.cnet.com/Bandwidth_meter/7004-7254_7-0.html
I have two computers connected to the Telephony Modem, but only one
can get on the Internet.
Check your cable company’s terms of service: they may allow only one com-
puter to connect directly to the Telephony Modem.
Touchstone TM722 Telephony Modem User’s Guide
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