Arris SURFboard mAX, User Manual, Page: 4 / 62

Table of contents
Chapter 1: Get started..............................................................................6
In the box....................................................................................................................... 6
Hardware diagram..........................................................................................................7
LED behavior........................................................................................................ 8
Mobile app help............................................................................................................. 9
Chapter 2: Set up your SURFboard mAX home network..........................10
Get the ARRIS SURFboard Central mobile app............................................................ 10
Launch the ARRIS SURFboard Central mobile app.......................................................10
Create your SURFboard account.................................................................................. 11
Set up your SURFboard mAX router............................................................................ 15
Get your SURFboard mAX router online......................................................................17
Name your home network and set a password...........................................................20
Add devices to home network.....................................................................................20
Chapter 3: Adding a SURFboard mAX satellite........................................ 22
Set up your SURFboard mAX satellite..........................................................................23
Get your SURFboard mAX satellite online................................................................... 24
Chapter 4: SURFboard Central mobile app features................................ 26
Home............................................................................................................................ 27
mAX router and satellite details........................................................................ 27
Online and offline device details....................................................................... 29
Edit name for mAX and devices.........................................................................30
Adjust LED brightness level................................................................................30
Restart mAX........................................................................................................31
Network........................................................................................................................ 32
Setup and manage Guest network.................................................................... 32
Network settings................................................................................................ 34
Speed Test.......................................................................................................... 39
Parental Control............................................................................................................41
Enable Parental Control..................................................................................... 41
Work with user profiles..................................................................................... 41
Add devices to user profile................................................................................43
Add time schedule to user profile.....................................................................44
Pause Internet access.........................................................................................45
Remove a user profile, rule, or device association............................................46
Side Menu.....................................................................................................................47
Speed Test.......................................................................................................... 48
Add another mAX...............................................................................................48
SURFboard mAX User Guide Standard Revision x.1 4