21
Wi-Fi Setup and Connections
Pro 5S 2K Spotlight Camera
User Manual
name might have a 5 or 5G at the end. If you changed your Wi-Fi settings, then check the
place where you saved your custom settings.
• If your Wi-Fi network name or SSID doesn’t indicate whether it’s 2.4 GHz or 5 GHz, ask your
internet service provider (ISP) or the person who set up your Wi-Fi router.
• If you have a mesh Wi-Fi network, it uses only one Wi-Fi network name for both Wi-Fi
bands. The camera finds and connects to the 2.4 GHz Wi-Fi band. As long as you connect
your phone to the same mesh network, Arlo can discover the camera.
Connect your camera to 5 GHz:
1. Launch the Arlo Secure app.
2. Tap
Devices
.
3. Select the name of your Arlo device.
4. Tap
Connected to
, directly below the Device On switch.
5. Tap
Change Network
at the bottom of the screen.
6. Follow the in-app instructions for your specific device or continue to the next step.
7. Go to your phone settings and make sure you are connected to a 2.4 GHz WiFi network.
8. Return to the Arlo Secure app.
9. Tap
Continue
to allow Arlo to find the same 2.4 GHz network your phone is connected to.
10. Enter your Wi-Fi SSID and Password.
11. Press the
Sync
button on your device.
12. When the LED on the front of the Arlo device is flashing, tap Continue.
13. Hold the QR code in front of your Arlo device and tap
Continue
when you hear a chime
sound.
14. After Arlo discovers your device and displays a successful connection message, tap
Finish
.
