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PPENDICES
PAGE 7-8
Ariel Customer Technical Bulletins
Ariel Customer Technical Bulletins provide changes, corrections and /or additions to the
Technical Manual, for Packagers and End Users. Read these bulletins before operating or
servicing the equipment.
For the latest editions of Ariel Customer Technical Bulletins, visit www.arielcorp.com, or
obtain copies direct from your Packager or Ariel.
To view Ariel Customer Technical Bulletins from the Ariel Web Site requires Acrobat Reader
software to be installed on your computer. To get a free current version of Acrobat Reader,
click Downloads/Computer Tools on the Ariel Home Page, then click the Acrobat Reader
link. To view and print Ariel CTB’s (with Acrobat Reader installed), click Support/Customer
Technical Bulletins on the Ariel Home Page, then click on the type of equipment. To down-
load a CTB electronic file, right click the desired CTB number, then click Save Target As... in
the pop up window. After using printed or downloaded CTB’s, destroy all prints and files.
Seek the latest CTB information from the Ariel Web Site.
Vendor Literature
When available, vendor literature on purchased parts used in Ariel Compressors is provided
on the Ariel Website (www.arielcorp.com), or copies may be obtained from the Packager or
from Ariel.
Ariel Contact Information
Ariel Response Center Technicians or Switchboard Operators answer telephones during
Ariel business hours, Eastern Time - USA or after hours by voice mail. Contact an autho-
rized distributor to purchase Ariel parts. Always provide Ariel equipment serial number(s) to
order spare parts. The after-hours Telephone Emergency System works as follows:
1.
Follow automated instructions to Technical Services Emergency Assistance or
Spare Parts Emergency Service. Calls are answered by voice mail.
2.
Leave a message: caller name and telephone number, serial number of equip-
ment in question (frame, cylinder, unloader), and a brief description of the emer-
gency.
3.
Your voice mail routes to an on-call representative who responds as soon as
possible.
Contact
Telephone
Fax
Ariel Response Center
888-397-7766
(toll free USA & Canada) or
740-397-3602 (International)
740-397-1060
Spare Parts
740-393-5054
Order Entry
740-397-3856
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Ariel World Headquarters
740-397-0311
740-397-3856
Technical Services
Web Site:
www.arielcorp.com
