Argosy HD353N, User Manual, Page: 47 / 48

Trouble Shooting
• What should I do if I forgot my password?
In case you have your password or your IP configuration forgotten, this device features a reset
button to restore all settings to factory default:
1. Press the “Reset Key” for 5 seconds using a pointed object when this device is powered on.
2. The orange LED will light up.
3. After the orange LED goes out and the blue LED lights up, this device will have restored
factory default settings.
After the reset, all the configurations and setting will be lost. We recommend you to back
up your settings regularly.
• I can see only a “Internet trash folder” after connecting to this device using FTP
connection.
This happens when the account is set to “Create Private Folder” (page 13), and user tries to
performing FTP connection using Internet Explorer. Shared folders locate one step upper than the
Private Folder. However, Internet Explorer does not have the ability to access parental directory.
Using an FTP client program instead of Internet Explorer would solve this problem.
• Backing-up fails if a file exceeds 4GB.
The maximum size of a single file supported by FAT32 is 4GB. Please format your hard drive as
EXT3 if you need to back up a file which exceeds 4GB in size. The maximum file size of a single file
in EXT3 is 16GB.
• Standard factory settings:
IP: 192.168.2.1
（
when a DHCP server is not present
）
Host name: arinas
Login: admin
Password: admin
• How to check the IP address of this device if it is connected to a router?
Start command prompt by Start -> Run -> “ CMD ”. Input “ nslookup your-hostname ” (for
instance “ nslookup arinas ”) to verify the IP address of this device.
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