19/19 EN
Refrigerator / User Manual
Troubleshooting
There is sound of wind blowing coming from the product.
•
The product uses a fan for the cooling process. This is normal and not a
malfunction.
There is condensation on the product’s internal walls.
•
Hot or humid weather will increase icing and condensation. This is normal and
not a malfunction.
•
The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently; if open, close the door.
•
The door may be ajar. >>> Fully close the door.
There is condensation on the product’s exterior or between the doors.
•
The ambient weather may be humid, this is quite normal in humid weather. >>>
The condensation will dissipate when the humidity is reduced.
The interior smells bad.
•
The product is not cleaned regularly. >>> Clean the interior regularly using
sponge, warm water and carbonated water.
•
Certain holders and packaging materials may cause odour. >>> Use holders and
packaging materials without free of odour.
•
The foods were placed in unsealed holders. >>> Keep the foods in sealed
holders. Micro-organisms may spread out of unsealed food items and cause
malodour. Remove any expired or spoilt foods from the product.
The door is not closing.
•
Food packages may be blocking the door. >>> Relocate any items blocking the
doors.
•
The product is not standing in full upright position on the ground. >>> Adjust the
stands to balance the product.
•
The ground is not level or durable. >>> Make sure the ground is level and
sufficiently durable to bear the product.
The vegetable bin is jammed.
•
The food items may be in contact with the upper section of the drawer. >>>
Reorganize the food items in the drawer.
If The Surface Of The Product Is Hot.
•
High temperatures may be observed between the two doors, on the side panels
and at the rear grill while the product is operating. This is normal and does not
require service maintenance!Be careful when touching these areas.
A
WARNING:
If the problem persists after following the instructions in this section, contact your vendor or an
Authorised Service. Do not try to repair the product.
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