18 /19 EN
Refrigerator / User Manual
Troubleshooting
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Large quantities of hot food may have been recently placed into the product.
>>> Do not place hot food into the product.
•
The doors were opened frequently or kept open for long periods. >>> The warm
air moving inside will cause the product to run longer. Do not open the doors too
frequently.
•
The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
•
The product may be set to temperature too low. >>> Set the temperature to a
higher degree and wait for the product to reach the adjusted temperature.
•
The cooler or freezer door washer may be dirty, worn out, broken or not properly
settled. >>> Clean or replace the washer. Damaged / torn door washer will cause
the product to run for longer periods to preserve the current temperature.
The freezer temperature is very low, but the cooler temperature is adequate.
•
The freezer compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
•
The cooler compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
•
The cooler compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The temperature in the cooler or the freezer is too high.
•
The cooler compartment temperature is set to a very high degree. >>>
Temperature setting of the cooler compartment has an effect on the
temperature in the freezer compartment. Wait until the temperature of relevant
parts reach the sufficient level by changing the temperature of cooler or freezer
compartments.
•
The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently.
•
The door may be ajar. >>> Fully close the door.
•
The product may have been recently plugged in or a new food item is placed
inside. >>> This is normal. The product will take longer to reach the set
temperature when recently plugged in or a new food item is placed inside.
•
Large quantities of hot food may have been recently placed into the product.
>>> Do not place hot food into the product.
Shaking or noise.
•
The ground is not level or durable. >>> If the product is shaking when moved
slowly, adjust the stands to balance the product. Also make sure the ground is
sufficiently durable to bear the product.
•
Any items placed on the product may cause noise. >>> Remove any items placed
on the product.
The product is making noise of liquid flowing, spraying etc.
•
The product’s operating principles involve liquid and gas flows. >>> This is
normal and not a malfunction.
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