Revision Date
– 22/12/2014
page 20
TROUBLESHOOTING
6.5 General
Symptom
Possible Cause(s)
Suggested Action(s)
Lid is hard to release from
body of fridge.
The hinge assembly has
become contaminated with
dirt.
Carefully remove the lid from the body of
the fridge.
Remove any dirt or grit from the hinge
sockets and service the hinge assembly
(refer to sections
HINT: Use a thin piece of steel or
plastic (eg a 150 mm ruler) to
help disengage the hinge pins.
Latch does not easily
disengage from lid.
The high quality seal is
causing the lid to sit away
from the fridge cabinet.
Press down on the lid slightly to help
disengage the latch from the lid.
Faulty latch.
Inspect latch and latch pivot for damage. If
necessary, replace latch assembly (refer
to section
Noisy fan.
Obstruction in fan.
Remove foreign material from the fan and
retest system.
Faulty fan.
Remove fan from fridge and test. If fan is
identified as faulty, replace with new fan
(refer to section
).
Lid opens during transit.
The latch was not closed
correctly.
Advise customer that latch must be
correctly closed before transportation.
Faulty latch.
Inspect latch and latch pivot for damage. If
necessary, replace latch assembly (refer
to section
Lid will not open when
fridge is running.
The air inside the fridge has
cooled forming a negative
pressure within the cabinet.
This can occur when the
fridge is left running while
empty.
Remove the drain plug to allow the
pressure inside the cabinet to equalise
with the ambient air.
Advise customer to remove drain plug
from drain if the fridge is to be left running
with nothing inside it.
HINT: Dislodge the drain plug from the
fridge cabinet by pushing it up
from under the fridge use a small
round rod or similar.
Hinge noisy during
operation.
The hinge sockets have
become dirty.
Remove lid from body of fridge.
Clean hinge sockets. Refer to section
