DEFRA Stove Installation and User Guide
• Door glass
• Seals
• Associate parts
9. The guarantee does not cover damage caused by storing or using
the stove in a damp environment, defects or faults caused by
local conditions such as draught problems and chimney defects or
corrosion caused by condensation, damp or water ingress into the
flue, chimney or the surrounding of the stove.
10. The guarantee is only valid if the stove is serviced and checked
annually by a suitably qualified heating engineer, with documentation
to be retained and produced in the event of a claim being made.
11. The guarantee is only valid where any spare parts used are supplied
by Arada or an approved Arada dealer. The use of spares other than
those supplied by Arada Limited shall invalidate the guarantee. Parts
can be sourced through an approved dealer or directly from Arada
online at www.aradastovesandspares.com.
12. The guarantee is not valid where any repairs or modifications have
been made to the stove which have been carried out by anyone other
than Arada or its authorised representatives or approved dealers.
13. All guarantee periods commence on the date of purchase and are
non-transferable and solely for the benefit of the original purchaser
of the stove.
13.3
General
Our guarantee is offered as an addition to your statutory rights and will
not affect your statutory rights. You can obtain information about your
legal rights from trading standards offices or a citizens’ advice bureau.
If you believe your fire is not working correctly or it has broken down,
in the first instance please contact your local retailer or installer for
assistance.
This guarantee is applicable in the UK only and operates exclusively in
accordance with the laws of England and Wales.
March 2015
BK575 Rev02
27
