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The IonGen

 is warranted against 

defective materials and workman-

ship for a period of 12 months from 

the date of purchase by the user. 

Contact the installer or place of 

purchase if the IonGen

 should fail 

within the warranty period. Warranty does not include deteriorated 

probe. Warranty shall be totally null and void in the event the IonGen

 

is abused, misused, or used for a purpose other than for which the 

product is intended. Failure to use as directed may result in loss or 

injury to aquatic life. Aquascape, Inc is not responsible for any loss  

of fish or aquatic life.

DISCLAImEr

Except as stated below, there are no other representatives or warranties re-

lated to the product or its use. THE USER SHALL DETERMINE THE SUITABILITY 

OF THE PRODUCT FOR THE USER’S INTENDED USE, AND THE USER ASSUMES 

ALL RISKS AND LIABILITIES WHATSOEVER IN CONNECTION THEREWITH. 

Seller and manufacturer’s only obligation is the repair and or replacement 

of the IonGen™ as stated below. ALL IMPLIED WARRANTIES ARE HEREBY 

EXCLUDED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Neither seller 

nor the manufacturer shall be liable for any injury, loss, or  

damage whether direct, incidental, or consequential arising out of the use  

or inability to use the product. 

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Problem

Cause

Solution

8. Water flow reduction

Debris stuck on Probe

Remove Probe and clean debris and scale build-up off bars

9.  Not able to raise ionizing indicator to 

maximum bars

(NOTE: For serial numbered models 

0005774 and below only.  Serial 

Number or S/N is located on white 

label on cord.)

Manufacture setting in 

Control Panel needs to be 

adjusted

Remove back panel of Control Panel and turn the blue 

potentiometer screw clockwise until maximum bars are able to 

be reached using the Control Panel touch pad. 

6

Continued from page 5

• Input Voltage: 120 Volts
• Input Frequency: 60 Hz
• Output Voltage: 12 V
• Output Current: 0.5A
• Plug-in Transformer: UL Listed, 

CSA Listed Rainproof Class 2 

• Flow Chamber: PVC TEE 2” slip x 

2” slip x 2” fpt 

• Probe Material: Optimum ratio  

of 99% pure Copper, Silver, Zinc

• Capacity: Up to 25,000 gallon 

water features

For more information about our company or products, please visit our website at www.aquascapeinc.com  

or call us at (US) 1-866-877-6637 (CAN) 1-866-766-3426

IonGen

 Specifications

Targeted Water Parameters 

for Optimal Performance

To achieve the best results with the 
IonGen

 it is recommended that the 

water feature’s water is within the 
water parameters listed in the table 
below. The water feature’s water 
parameters can change during 
the season, especially in features 

that experience high evaporation. 
Many times a simple water change 
can help reset the water feature’s 
water parameters.  Alkalinity is an 
important parameter for the proper 
function of the IonGen

.  One easy 

way to raise low alkalinity is to use 
ordinary baking soda.  Adding ¼ cup 
(0.15 pounds) per 1,000 gallons will 
typically raise the alkalinity by 10 

mg/L (ppm).  Raising the alkalinity 
should not be done all at once, but 
over a period of days. One easy way 
to lower alkalinity is performing a 
water change. 

Note:

 It is not unusual 

to have low copper level readings 

on the test strips, no matter how 

high the IonGen’s

 ionization level 

setting. This is due to the copper 

being used within the water feature. 

Periodic copper testing will ensure 

that the levels stay below .25 ppm.

Copper

Less than 0.25

Alkalinity

100 – 250 ppm 

Adjust small  

screw

Summary of Contents for IonGen

Page 1: ...n Installation Instructions Maintenance Owner s Manual Made in U S A Aquascape Inc St Charles IL 60174 Brampton ON L6T 5V7 www aquascapeinc com Electronic Clarifier for Ponds and Pondless Waterfall Sy...

Page 2: ...polarity to prevent scale and debris build up on the Probe s bars The metal alloys in the Probe are scientifically blended and tested to produce maximum results The IonGen when used according to the...

Page 3: ...g the replaceable Probe and overwintering the fitting It is recommended to use a pre filter such as a skimmer prior to the Flow Chamber in order to remove solids and debris that may interfere with the...

Page 4: ...s output The ionizing light will flash RED when the Probe is exhausted or the Control Panel indicates a problem See Troubleshooting Table for more information on the RED Ionizing light The Replaceable...

Page 5: ...Flow Chamber Increase pump run time or move Flow Chamber to higher flow location Debris stuck on Probe Remove Probe and clean debris and any scale build up off bars Outside of targeted water parameter...

Page 6: ...y Serial Number or S N is located on white label on cord Manufacture setting in Control Panel needs to be adjusted Remove back panel of Control Panel and turn the blue potentiometer screw clockwise un...

Page 7: ...e passion 7 Guide d installation et manuel d utilisation Fabriqu aux tats Unis Aquascape Inc St Charles IL 60174 Brampton ON L6T 5V7 www aquascapeinc com Clarificateur lectronique pour bassins et casc...

Page 8: ...ent l entartrage et l accumulation de d bris sur les lectrodes L alliage m tallique des lectrodes est scientifiquement dos et test pour donner des r sultats optimaux Le clarificateur IonGenMC lorsqu u...

Page 9: ...o il y a un bon d bit d eau comme dans le bo tier de l cumoire ou le bord d une cascade Assurez vous que le connecteur des lectrodes atteigne la chambre d ionisation Suivez le guide tape par tape pou...

Page 10: ...que les taux de cuivre demeurent sous 0 25 ppm Si la concentration de cuivre d passe 0 25 ppm r duisez le clarificateur IonGenMC une barre sur le voyant d ionisation ou d branchez le jusqu ce que les...

Page 11: ...Remplacez une partie de l eau par de l eau fra che pour faire baisser plus rapidement la concentration de cuivre 7 L eau est trouble importante quantit de d bris D bit d eau insuffisant dans la chambr...

Page 12: ...trois saisons selon l usage qui en est fait la quantit d eau traiter et les param tres de l am nagement aquatique Le voyant d ionisation qui est normalement au VERT se met clignoter en rouge lorsqu i...

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