13
Malfunction
Reason
Elimination method
Collection bowl fills too
slowly or does not fill at all
Water preparation unit
cartridges have clogged
Water preparation unit
cartridge replacement
Membrane element in the
membrane cartridge has clogged
Replacement of the membrane
element
Faulty membrane valve
Contact the customer service
Connection assembly valve
is closed
Open the connection assembly
valve
Low inlet pressure
Installation of boost pump for
the whole apartment or
separately for the filter
A foreign object in one of the
lead tubes
Contact the customer service
Collection bowl is full, but the
water continues to flow into
the drainage
Faulty automatic valve
Contact the customer service
Water preparation unit
cartridges have clogged
Membrane element of the
membrane cartridge has clogged
Water preparation unit
cartridge replacement
Replacement of the membrane
element
No water drainage
Restrictor (drainage flow
restrictor) has clogged
Contact the customer service
Appendix
Malfunction Table
