12
The machine maintenance and service by professionals,
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the company and dealers are not liable for any improper
use or neglect as a result of direct or indirect responsibility
for the loss
If a long vacation or business trip without the use
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of machinery, in order to be safe, turn the unit off
and water, once again turned on, please turn on the
water to ensure water quantity 10-15L
Notes on the operation and detailed explanation, please
contact your local dealer
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Warning: The unit must be
used with a good grounding in the three-pin socket,
and leakage protection switch!
7.
Trouble Shooting
Problems prompts can be quickly determine the fault type, and can help
you or service personnel to resolve problems in the use and minimize
the workload of service
If you find machine working not properly, please follow the methods
listed in the table for self, and then decide whether to repair
Failures Possible Reason
Solution
No water
flow out
·Machine power is not
connected
·Socket Failure
·inlet valve close
·water tap blockage or low
water pressure
·Be sure that the machine has been
unplugged
·Check the socket
·Check the water inlet valve if it is open
·Check the water supply system
No hot
water
·Heating system is not open
·excessive water use
·The machine is in power
saving mode
·Turn the heating switch
·Test again after 10 minutes
·Follow the prompts to open the system
restore function within 3 minutes
No cold
water
·Chilled water temperature
set too high
·Excessive cold water use
·Long-term of not using,
cold water tank ices.
·Check the water temperature settings
·Test again after 30 minutes
·Turn off the power, wait 2 hours before
turning on power use
Machine
leakage
·Drip tray is full
·Leakage inside of the
machine
·Empty water drip tray
·Turn off the power and water, please
contact the company and our
maintenance department
Smelly
water
·New machine
·Not used the machine for a
long time
·Without timely replacement
of filters
·
3-4 Gal
Drainage
3-4 Gal
·
3-4 Gal Drainage 3-4 Gal
·Replace the filter, please contact the
company and our
maintenance
department
electric
leakage
and body
with the
induction
Poor ground water dispenser
Power cord or mouse bites
bad break
·Must use a reliable three-hole grounded
outlet
·Leakage protection installed
·Please contact the company and our
maintenance department
Flower
screen,
black and
white or
key /
display no
reaction
·Hardware damage
·System crashes
·Please contact the company and our
maintenance department
·Turn off the power for 1-2 minutes, then
reboot