10K manual
Issue 1.0, 31st July 2019
Page 33
TROUBLESHOOTING
In the event of a problem with the Aqualeak 10K, consult the Table below which contains
troubleshooting procedures for the most likely problems. If the problem is different to those
identified in Table 10, contact Aqualeak for assistance.
Table10 Troubleshooting
Problem
Action
Control panel will
not power up
1. Check with a multi-meter for AC or DC input power on the lower left-hand
terminal block on the Aqualeak 10K.
If no voltage is present at the terminal block, check the power supply and
circuit breaker that power the Aqualeak 10K.
If voltage is present but no LEDs are illuminated, go to step 2.
2. Contact Aqualeak for further troubleshooting and evaluation.
Cable Break Alarm
1. Verify that the leader cable from the sensor cable run is plugged into TB2,
the terminal block marked
“Cable”.
2. Check that the End-of-Line terminator (EOL) is installed on the end of the
orange sensor cable run.
3. A section of sensor cable may be damaged or faulty. Remove the EOL
terminator from the end of the cable run and fit it onto the end of the
leader cable coming from the Aqualeak 10K. If the fault condition clears,
there is a damaged/faulty section of sensor cable.
To identify the section of damaged sensor cable, start moving the EOL
terminator to the end of each section of sensor cable. If the cable break
alarm is active, there is a damaged length of sensor cable between the
EOL terminator and the Aqualeak 10K. If you do not find a faulty section of
cable and the cable break alarm does not clear, go to step 4.
4. If the sensor cable is all functional, the leader cable may be damaged or
faulty.
To test the leader cable, power down (switch off) the Aqualeak 10K.
Remove the four-
position terminal block marked “Cable” from the unit.
Remove the four leader cable wires going into the terminal block. Install a
jumper wire between pins 1 and 2, and another jumper wire between pins
3 and 4. Refit the terminal block back into TB2 and reapply power. If the
cable break condition clears, there is a problem with the leader cable. If
the condition does not clear, contact Aqualeak.
Aqualeak 10K does
not calculate the
correct length of
cable.
1. Check that the leader cable wires are wired into TB2, the terminal block
marked “Cable”, in the correct order. From left to right, white
- black -
green - red.
2. Calibrate the sensor cable. To do this, adjust the resistance per foot
(Configuration menu, via the Web Interface). The Aqualeak 10K is pre-
calibrated from the factory. The overall footage should be within 5% of
actual installed length. If the condition does not change, please contact
Aqualeak for further support.
Aqualeak 10K does
not calculate the
correct leak
distance.
1. Check to see if multiple leaks are present on the cable. The first leak
should be read and latched by the system; however, if the system is
updated, or if two or more simultaneous leaks occur within 30 seconds of
the initial leak, the system may display an average distance (sum of the
distances to all the leaks ÷ the total number of leaks). If no water is
present, continue to step 2.
