Aquacal SunPower SP05 Installation Manual Download | Manualshive

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Page - 87

3 - Troubleshooting

DANGER

Failure to heed the following will result in injury or death.

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Deactivate power while routing wiring to control board.

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Follow all National Electric Codes (NEC) and/or State and Local guidelines.

WARNING

Failure to heed the following may result in injury or death.

l

Repairs must not be attempted by untrained or unqualified individuals.

l

The heat pump contains refrigerant under high pressure. Repairs to the refrigerant circuit must not be attempted
by untrained or unqualified individuals. Service must be performed only by qualified HVAC technicians.
Recover refrigerant before opening the system.

NOTICE

Failure to heed the following may result in damage to equipment.

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Service by unauthorized personnel will void the heat pump warranty.

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Summary of Contents for SunPower SP05

Page 1: ...al Five Button Display v2 xx Important Read this document before operating installing this product For additional product manuals and operation installation procedures please visit www AquaCal com LTM1089 REL A project rel 8 00 ...

Page 2: ......

Page 3: ...cting an External Controller Optional 18 1 4 a PoolSync 18 1 4 b SMART Controllers 20 1 4 c 2 wire Controllers Pool Spa 23 1 4 d 3 wire Controllers Pool Off Spa 24 1 5 Connecting Multiple Heat Pumps Optional 25 1 5 a Connecting Heat Pumps 26 1 5 b Configure Primary Heat Pump 27 1 5 c Configure Secondary Heat Pumps 27 1 6 Programming 29 1 6 a Setting Date and Time 29 1 6 b Setting Date and Time For...

Page 4: ...Freeze Protection 69 2 8 ICM Digital 3 Phase Monitor 71 2 9 Identifying Model Specifications 74 2 10 Menu Trees 75 2 11 Three Phase Adjustment 77 2 12 Viewing System Information 78 2 13 Weights 79 2 14 RPM Adjustments 80 2 15 Saving Installer Settings to USB 82 2 16 Initial Heating Recommendations 83 2 17 Initial Cooling Recommendations 83 2 18 Service Mode 83 2 19 Winterizing 84 3 Troubleshooting...

Page 5: ...en improperly installed maintained or serviced l If service is deemed necessary please contact AquaCal SAFETY SIGNALS Throughout this document safety signals have been placed where particular attention is required DANGER Failure to heed the following will result in injury or death WARNING Failure to heed the following may result in injury or death NOTICE Failure to heed the following may result in...

Page 6: ...d immersion in water colder than normal body temperature may cause a condition known as Hypothermia The symptoms of Hypothermia include shivering although as hypothermia worsens shivering stops clumsiness or lack of coordination slurred speech or mumbling confusion and poor decision making drowsiness or low energy lack of concern about personal welfare progressive loss of consciousness weak pulse ...

Page 7: ...ning Equipment Controlling Irrigation and Rainwater Runoff l Irrigation water may damage heat pump components Direct irrigation water away from the heat pump l The heat pump will withstand normal rainfall Do not allow a roof slope to direct rainwater onto the heat pump Have a gutter installed on the roof edge to direct this water away from the heat pump Or install the heat pump in another location...

Page 8: ...t warranty l Water flow exceeding maximum flow rates will negatively affect the total pool filtration performance and may damage the heat pump This will not be covered under the equipment warranty See Water Flow Rates on page 11 l Using open saltwater applications as the heat pumps source water is not recommended l Saltwater can promote the growth of crustaceans which can clog a heat pump s heat e...

Page 9: ...are shown l If the installation does not closely follow any of the supplied plumbing diagrams AquaCal Technical Support is available for installation advice and guidance l Confirm water provided to the heat pump is clean and filtered It s important to use contractors familiar with geothermal applications when installing a Water Source heat pump Single Water Source Heat Pump Configuration Standard ...

Page 10: ...Page 6 Multiple Water Source Heat Pump Configuration Standard Pressures Single Water Source Heat Pump Configuration High Pressure 1 Installation ...

Page 11: ...Page 7 Multiple Water Source Heat Pump Configuration High Pressure Water Source Heat Pump with Support Equipment 1 Installation ...

Page 12: ...ations are shown l If the installation does not closely follow any of the supplied plumbing diagrams AquaCal Technical Support is available for installation advice and guidance l Confirm water provided to the heat pump is clean and filtered Typical SunPower Installation Dedicated Spa Heater using Pool as the Heat Source PLEASE NOTE The SunPower is designed to provide heating for a spa Not a pool 1...

Page 13: ...are specified on diagrams l Connections to site plumbing are made via PVC solvent cement to the female slip socket of the plumbing unions l High pressure units use joint compound on threaded copper connections l Plumbing unions are available from AquaCal NOTICE Failure to heed the following may result in damage to equipment l Do not use glue on the threaded portion of the equipment s unions A glue...

Page 14: ... l If an erosion type feeder is used it is recommended that a Hartford Loop be installed to protect internal heat pump components l A Hartford Loop is not required when using a Salt Chlorine Generator l Avoid storing corrosive chemicals near the heat pump to minimize potential damage to the exterior of the heat pump Heat Pump with Erosion Tablet Feeder and Hartford Loop 1 Installation ...

Page 15: ...um ThermoLink 30 GPM 113 6 L min 70 GPM 265 L min SunPower MODEL SOURCE HEAT EXCHANGER TYPE FLOW RATES MINIMUM MAXIMUM SP05 Source Side Titanium ThermoLink 20 GPM 91 L min 70 GPM 265 L min Spa Side Titanium ThermoLink 30 GPM 113 6 L min 70 GPM 265 L min PLEASE NOTE If minimum flow rates are not met heat pump performance is reduced and performance will suffer Internal safety devices may deactivate ...

Page 16: ... T on page 61 for more information IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SYSTEM C PRESS ENTER D USE ARROWS TO ADVANCED E PRESS ENTER 1 ARROWS TO MENU GEOTHERMAL 2 ENTER TO VIEW SOURCE DIFFERENCE 3 ARROWS TO VIEW POOL SPA DIFFERENCE 4 ARROWS TO VIEW SOURCE PUMP 5 ARROWS TO VIEW SOURCE FLOW 6 ARROWS TO VIEW SOURCE INLET 7 ARROWS TO VIEW SOURCE OUTLET 8 ARROWS TO VIEW...

Page 17: ...ation has been utilized See Connecting Multiple Heat Pumps Optional on page 25 This will prevent multiple heat pumps attempting to start at the same time causing an excessive power drop at start up Additional Adjustments Additional information on electrical adjustments have been provided in the appendix of this document including 1 3 a Electrical Requirements Standards Standards Title NFPA 70 Nat ...

Page 18: ...ed by the product warranty 1 Measure site voltage The site voltage MUST be measured under FULL LOAD conditions Activate all equipment using the same electrical panel as the heat pump 2 If measured site voltage is outside listed ranges immediately deactivate equipment until site conditions have been corrected If unsure of heat pump equipment rating please Equipment Rating Minimum Site Voltage Maxim...

Page 19: ...er Source WS10 1 3 c Access Panels DANGER Failure to heed the following will result in injury or death l Deactivate power while routing wiring to control board l Follow all National Electric Codes NEC and or State and Local guidelines 1 Installation ...

Page 20: ... or death l The information contained in this section is intended for use by qualified technicians familiar with electrical service industry safety standards and methods Example of heat pump transformer Varies between models 1 Turn heat pump on by adjusting the thermostat to call for heating or cooling If more than one heat pump is on site turn them all on Allow time for all heat pump compressors ...

Page 21: ...board l Follow all National Electric Codes NEC and or State and Local guidelines WARNING Failure to heed the following may result in injury or death l Installation of this equipment by anyone other than a qualified installer can result in a safety hazard l The information contained throughout the Installation section is intended for use by qualified installation technicians familiar with the swimm...

Page 22: ...heat pump will not directly control a circulation pump Presets for that option will not be shown if a third party external control device is configured IN THIS SECTION 1 4 a PoolSync 18 1 4 b SMART Controllers 20 1 4 c 2 wire Controllers Pool Spa 23 1 4 d 3 wire Controllers Pool Off Spa 24 1 4 a PoolSync Select heat pumps will automatically allow for WI FI capabilities using a PoolSync l The PoolS...

Page 23: ...ice instead of a prior configuration of a SMART external controller IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SYSTEM C PRESS ENTER D USE ARROWS TO ADVANCED E PRESS ENTER 1 USE ARROWS TO EXTERNAL CONTROL 2 ENTER TO SELECT 3 ARROWS TO MODE 4 ENTER TO EDIT 5 ARROWS TO POOLSYNC 6 ENTER TO SELECT MENU TO EXIT PRESS HOLD TO STATUS 1 Installation ...

Page 24: ...ections 1 Deactivate power to heat pump and external controller 2 Remove electrical access panels on the heat pump and external controller 3 Route 22 gauge 2 conductor low voltage wires from the external controller communication port com port to the low voltage side of the heat pump s electrical enclosure Do not use the power or ground wire Figure 2 4 Connect control wires to the heat pump s Port ...

Page 25: ... external controller install them on the external controller now Example Pentair EasyTouch and Pentair IntelliTouch Some controllers require an additional sensor be connected to the external controller s power supply circuit board at the solar connection point The sensor is not used but will show an error if not connected 7 Reinstall electrical access panels on both the heat pump and external cont...

Page 26: ...dip switches confirm switches are in the correct position Otherwise proceed to confirm wiring a Deactivate power to the external controller b Remove access panel on external controller c Check the external controller manual for proper dip switch positioning and confirm dip switches d Reinstall electrical access panel e Reactivate power to the controller f If the fault persists proceed to confirm w...

Page 27: ...e cleared Figure 5 1 Deactivate power to heat pump 2 Remove heat pump electrical access panel 3 Route 22 gauge minimum 2 conductor low voltage wires from the controller to the low voltage side of the heat pump s electrical enclosure Follow all National Electric Codes NEC unless State or Local guidelines supersede 4 Connect the controller wires to the control board port labeled Ext Controller with ...

Page 28: ...ower to heat pump 2 Remove heat pump electrical access panel 3 Route 22 gauge minimum 2 conductor low voltage wires from the controller to the low voltage side of the heat pump s electrical enclosure Follow all National Electric Codes NEC unless State or Local guidelines supersede 4 Connect the controller wires to the control board as follows l Connect Low or Pool wire to X l Connect Common wire t...

Page 29: ...t pumps from starting up at the same time and causing an excessive power draw on the electric circuit NOTICE Failure to heed the following may result in damage to equipment l The wire size connecting the heat pumps must be 22 gauge 2 conductor low voltage wire Be sure that the size of the wire will allow at least two wires per connection point l Do not attempt to connect heat pump equipment in mul...

Page 30: ...heat pump s 6 Use Port C on the control boards as indicated Connecting the Y to the Y and the B to the B on each heat pump s port C connection point The G and R connection points are not used See Figure 8 7 Connect any additional heat pumps as indicated doubling up the wires as shown See Figure 9 Confirm the same color wires connect to the same wires on each heat pump Y to Y and B to B Up to 16 he...

Page 31: ...IT 2 ENTER TO EDIT 3 USE ARROWS TO MULTI UNIT MODE 4 ENTER TO EDIT 5 USE ARROWS TO CHANGE TO PRIMARY 6 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 5 c Configure Secondary Heat Pumps Go to the next connected heat pump and configure it as a secondary unit with a heat pump address of 01 Each additionally connected heat pump will require a unique heat pump address 02 03 etc IF UNIT IS ASLEEP SWI...

Page 32: ...ENTER TO SAVE 9 CONFIRM OK TO CLEAR EXISTING SETUPS PLEASE NOTE This action will wipe all previous settings in favor of the new configuration This includes external controller settings optional device settings groups equipment schedules and site specific settings Additional site specific settings may need to be put in place The system will restart The heat pump will now need to be controlled by th...

Page 33: ... 3 Delete a Group 49 1 6 j Configuring Schedules 49 j 1 Create a Schedule 50 j 2 Edit a Schedule 51 j 3 Delete a Schedule 52 1 6 k Schedule and Program Modes 53 1 6 l Using Shortcuts 58 1 6 a Setting Date and Time The date and time are required in order to allow schedules to operate properly Set the heat pump s date and time using the following steps PLEASE NOTE If a PoolSync device is attached an...

Page 34: ... TO SYSTEM C PRESS ENTER 1 USE ARROWS TO MENU TIME FORMAT 2 ENTER TO EDIT 3 USE ARROWS TO CHANGE 4 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS Customize Date The date can be displayed as Day Month Year the default is Month Day Year IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SYSTEM C PRESS ENTER 1 USE ARROWS TO MENU DATE FORMAT 2 ENTER TO EDIT 3 USE ARROWS TO CHANGE ...

Page 35: ... show in either Fahrenheit default or Celsius IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SYSTEM C PRESS ENTER 1 USE ARROWS TO TEMPERATURE UNITS 2 ENTER TO EDIT 3 USE ARROWS TO CHANGE 4 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 Installation ...

Page 36: ... equipment must be winterized in order to prevent damage See Winterizing on page 84 NOTE If a group s schedule is active and the temperature setpoint is changed that group s temperature setpoint will also be changed 1 HEAT THE WATER Use Mode Button to Select 2 USE ARROWS TO SET TEMPERATURE LED ILLUMINATES AFTER COMPRESSOR STARTS 1 6 e Setting Entry Code Option The entry code feature can prevent un...

Page 37: ...TER TO EDIT 7 USE ARROWS TO CHANGE 8 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 6 f Disabling Entry Code Option PLEASE NOTE l If an entry code has already been activated the code must be entered before proceeding to disable Use Entry Code IF UNIT IS ASLEEP SWIPE TO WAKE UP 1 USE ARROWS TO ENTER CODE 2 ENTER TO UNLOCK Disable User Lock 1 Installation ...

Page 38: ...age 34 A PRESS MENU BUTTON B USE ARROWS TO SYSTEM C PRESS ENTER 3 USE ARROWS TO USER ENTRY CODE ENABLED 4 ENTER TO EDIT 5 ARROWS TO CHANGE 6 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 Installation ...

Page 39: ... high is not covered under factory warranties NOTE After using a preset any setting can be manually customized or fine tuned by the installer Values such as circulation pump RPMs should be checked to confirm they do not exceed system requirements ALSO NOTE l If necessary the system can be set to factory default if an incorrect preset has been used See Factory Reset on page 68 l If a third party ex...

Page 40: ...ly No Valves Single Speed 41 Spa Only No Valves No Pump 41 Spa Only No Valves Pentair VS 41 Spa Only No Valves Hayward VS 42 Spa Only No Valves Jandy VS 42 Spa Only No Valves Single Speed Circulation Pump 42 Use Setup from USB 43 Pool Spa No Valves No Pump This preset configures the heat pump as follows l No valve actuator is configured l No circulation pump is configured l No schedules are config...

Page 41: ...ayward variable speed circulation pump is configured l A pool schedule is configured Everyday from 8 00 am to 6 00 pm When pressed the Pool Spa button will display with three choices 1 Pool With an initial timer set for 48 hours at 85 F 2 Spa With an initial timer of 2 hours at 96 F 104 F with an installed OTA kit 3 Schedules Pool Spa No Valves Jandy VS This preset configures the heat pump as foll...

Page 42: ... RETURN l A Pentair or Sta Rite variable speed circulation pump is configured l A pool schedule is configured Everyday from 8 00 am to 6 00 pm When pressed the Pool Spa button will display with three choices 1 Pool With an initial timer set for 48 hours at 85 F 2 Spa With an initial timer of 2 hours at 96 F 104 F with an installed OTA kit 3 Schedules Pool Spa Valves Hayward VS This preset configur...

Page 43: ... intake on VA INTAKE and return on VA RETURN l A single speed circulation pump is configured to use the relay A connection point on the expansion board l A pool schedule is configured Everyday from 8 00 am to 6 00 pm When pressed the Pool Spa button will display with three choices 1 Pool With an initial timer set for 48 hours at 85 F 2 Spa With an initial timer of 2 hours at 96 F 104 F with an ins...

Page 44: ...s l No valve actuators are configured l A Hayward variable speed circulation pump is configured l A pool schedule is configured Everyday from 8 00 am to 6 00 pm When pressed the Pool Spa button will display with two choices 1 Pool With an initial timer set for 48 hours at 85 F 2 Schedules Pool Only No Valves Jandy VS This preset configures the heat pump as follows l No valve actuators are configur...

Page 45: ...ump as follows l No valve actuators are configured l No circulation pump is configured l No schedules are configured When pressed the Pool Spa button will display with two choices 1 Spa With an initial timer of 2 hours at 96 F 104 F with an installed OTA kit 2 Schedules Spa Only No Valves Pentair VS This preset configures the heat pump as follows l No valve actuators are configured l A Pentair or ...

Page 46: ... speed circulation pump is configured l A pool schedule is configured Everyday from 8 00 am to 6 00 pm When pressed the Pool Spa button will display with two choices 1 Spa With an initial timer of 2 hours at 96 F 104 F with an installed OTA kit 2 Schedules Spa Only No Valves Single Speed Circulation Pump This preset configures the heat pump as follows l No valve actuators are configured l A single...

Page 47: ...ort on the control board 4 Activate power to heat pump Do not touch thumb drive or electrical components inside heat pump Risk of electrical shock can result in injury or death 5 When installation wizard appears select start 6 Navigate to and select USE SETUP FROM USB 7 After heat pump has successfully loaded file and restarted deactivate heat pump at power breaker 8 Remove thumb drive 9 Reinstall...

Page 48: ...nected to the control board on relay C is configured to be used IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO EQUIPMENT C PRESS ENTER 1 USE ARROWS TO MENU NEW EQUIPMENT 2 ENTER TO SELECT 3 USE ARROWS TO LIGHTS 4 ENTER TO SELECT 5 USE ARROWS TO MENU DEVICE NAME 6 ENTER TO SAVE 7 USE ARROWS TO LIGHT TYPE 8 ENTER TO SAVE 9 USE ARROWS TO SELECT DEVICE S PORT 10 ENTER TO SELECT...

Page 49: ...om the system can prevent the heat pump from operating l Removing the circulation pump from the system can prevent proper filtration of the pool Confirm proper water circulation is maintained In the following example a pool light device s configuration is removed from the system The device will also be removed from all groups IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO E...

Page 50: ...taller can be activated upon demand o Cold Plunge Group o A spa can be set to COOL to a desired temperature upon demand o Custom Group o A custom group can be created that heats the water to a desired temperature without effecting another user s settings The example below shows a BACKYARD LIGHTS group being created manually Two devices will be set to an operating state of ON when the group is acti...

Page 51: ...R TO SAVE 13 USE ARROWS TO DEVICE OPERATING STATE 14 ENTER TO SAVE 15 USE ARROWS TO ADD EQUIPMENT 16 PRESS ENTER TO ADD MORE EQUIPMENT 17 USE ARROWS TO SELECT EQUIPMENT 18 ENTER TO SAVE 19 USE ARROWS TO DEVICE OPERATING STATE 20 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS The group is now ready to be activated using a shortcut or scheduled to activate at a certain time 1 Installation ...

Page 52: ...when using the pool IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO GROUPS C PRESS ENTER 1 USE ARROWS TO POOL GROUP 2 ENTER TO EDIT 3 USE ARROWS TO ADD EQUIPMENT 4 ENTER TO SELECT 5 USE ARROWS TO DEVICE TO ADD 6 ENTER TO SELECT 7 USE ARROWS TO SELECT DEVICE OPTIONS 8 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 Installation ...

Page 53: ...PRESS ENTER 1 USE ARROWS TO DELETE GROUP 2 ENTER TO SELECT 3 USE ARROWS TO GROUP TO BE DELETED 4 ENTER TO SELECT 5 PRESS BUTTON UNDER YES TO CONFIRM MENU TO EXIT PRESS HOLD TO STATUS 1 6 j Configuring Schedules A schedule can be used to activate a group of devices at a specified time l See Configuring Groups on page 46 EXAMPLES IN THIS SECTION j 1 Create a Schedule 50 j 2 Edit a Schedule 51 j 3 De...

Page 54: ...IT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SCHEDULES C PRESS ENTER 1 ARROWS TO GROUP TO SCHEDULE 2 ENTER TO EDIT 3 USE ARROWS TO THE PROGRAM TO SCHEDULE 1 4 4 ENTER TO EDIT 5 USE ARROWS TO EDIT DAYS 6 ENTER TO SAVE 7 USE ARROWS TO START TIME 8 ENTER TO EDIT 9 USE ARROWS TO CHANGE 10 ENTER TO SAVE 11 USE ARROWS TO END TIME 12 ENTER TO EDIT 13 USE ARROWS TO CHANGE 14 ENTER TO ...

Page 55: ...on l Follow all State and Local guidelines in regards to satisfying code specified whole system turnover rates PLEASE NOTE This is not a recommended filtration schedule l What is shown is just an example of how to edit a schedule l The default schedule was initially created using one of the presets in the installer wizard IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SCHED...

Page 56: ...16 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS j 3 Delete a Schedule Select the group and then the program to edit Use the clear option to remove the program s schedule In the following example the group PARTY has a schedule in PROGRAM 1 that will be cleared deleted IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SCHEDULES C PRESS ENTER 1 ARROWS TO SCHEDULED GROUP 2 ENTE...

Page 57: ...ng filtration are allowed to continue See Set Schedule Mode to AWAY on the next page OFF This mode turns off all schedules The schedules resume when the schedule mode is set to AUTO again Please note this will also halt any connected circulation pump activity This option is not meant for long term usage See Set Schedule Mode to OFF on page 55 PROGRAM MODE Description ON A group s scheduled program...

Page 58: ...SCHEDULE MODE 2 ENTER TO EDIT 3 ARROWS TO AUTO 4 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS Set Schedule Mode to AWAY IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SHORTCUTS C PRESS ENTER 1 ARROWS TO SCHEDULE MODE 2 ENTER TO EDIT 3 ARROWS TO AWAY 4 ENTER TO SAVE 5 ARROWS AND ENTER TO SET END DATE 1 Installation ...

Page 59: ...O SCHEDULE MODE 2 ENTER TO EDIT 3 ARROWS TO OFF 4 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS Set Group Programs to ON In the following example the Pool group s set of scheduled programs will be set from PAUSED back to ON IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SCHEDULES C PRESS ENTER 1 ARROWS TO POOL GROUP 2 ENTER TO EDIT 1 Installation ...

Page 60: ...e Pool group s set of scheduled programs will be paused This will continue until the programs are set back to ON IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SCHEDULES C PRESS ENTER 1 ARROWS TO POOL GROUP 2 ENTER TO EDIT 3 ARROWS TO PROGRAM MODE 4 ENTER TO EDIT 5 ARROWS TO PAUSED 6 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 Installation ...

Page 61: ...OFF The schedules will not resume until the programs are set back to ON IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SCHEDULES C PRESS ENTER 1 ARROWS TO POOL GROUP 2 ENTER TO EDIT 3 ARROWS TO PROGRAM MODE 4 ENTER TO EDIT 5 ARROWS TO OFF 6 ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 1 Installation ...

Page 62: ...s if applicable will not appear in the shortcuts menu Use the schedules or the Pool Spa button to activate those groups Schedule Mode There are three modes that can be set when running schedules l AUTO The default mode This allows schedules to run normally l AWAY This mode is generally used when the user is away on vacation and doesn t want to maintain a water temperature The heat pump will be dea...

Page 63: ...he group will show as active It will then display the time remaining before the group expires Stopping a Group Shortcut In this example a group called FILTRATION is deactivated before it s time expires IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SHORTCUTS C PRESS ENTER 1 ARROWS TO SHORTCUT TO STOP 2 ENTER TO SELECT 3 ENTER TO STOP MENU TO EXIT PRESS HOLD TO STATUS 1 Inst...

Page 64: ...ry Reset 68 2 7 Freeze Protection 69 2 8 ICM Digital 3 Phase Monitor 71 2 9 Identifying Model Specifications 74 2 10 Menu Trees 75 2 11 Three Phase Adjustment 77 2 12 Viewing System Information 78 2 13 Weights 79 2 14 RPM Adjustments 80 2 15 Saving Installer Settings to USB 82 2 16 Initial Heating Recommendations 83 2 17 Initial Cooling Recommendations 83 2 18 Service Mode 83 2 19 Winterizing 84 2...

Page 65: ...Menus These menus are used when adjusting Water Flow Using ΔT Delta T on a geothermal heat pumponly IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO SYSTEM C PRESS ENTER D USE ARROWS TO ADVANCED E PRESS ENTER 1 ARROWS TO MENU GEOTHERMAL 2 ENTER TO VIEW SOURCE DIFFERENCE 3 ARROWS TO VIEW POOL SPA DIFFERENCE 4 ARROWS TO VIEW SOURCE PUMP 5 ARROWS TO VIEW SOURCE FLOW 6 ARROWS TO ...

Page 66: ...s screen in the Geothermal Menus 11 Adjust valves in the following order using the temperature chart provided a Adjust the source side valve on the heat pump outlet until the correct temperature differential is achieved b Adjust the pool side valve that controls water exiting the heat pump until the correct temperature differential is achieved c Wait for water temperatures to stabilize Then check ...

Page 67: ...utoPilot Inc on page 1 2 2 Available Accessories Accessories may be purchased through an authorized dealer of AquaCal products Bypass Valve Kit STK0135 l When high flow rates are outside recommended specifications please use this kit or an alternative bypass valve system l This kit can be used to control excessive water flow through the heat pump It provides automatic flow adjustments for most app...

Page 68: ... disables the heat pump if any malfunction occurs that allows the water temperature to surpass a safe level l This kit is strongly recommended for all spa applications n Single Phase Heat Pump STK0221 n Three Phase Heat Pump STK0222 Plumbing Unions l 2 Inch Unions PLS2627 PoolSync WI FI Controller ECP0343 l This kit will add WiFi control capabilities to the heat pump l Contact installing dealer to...

Page 69: ...umps This will allow for rear plumbing access and electrical connections l Do not stack heat pumps on top of each other Use approved racks when stacking equipment l Only rack equipment two units high l Equipment rack must meet all requirements of authorities having code related jurisdiction l Avoid placing objects near or on top of the heat pump This includes shrubbery and lawn furniture These obj...

Page 70: ...Page 66 Water Source WS10 Water Source WS03 WS05 SunPower SP05 2 Appendix ...

Page 71: ...lowed speed for the circulation pump to operate Priming Time The amount of time allowed to prime the variable speed circulation pump to remove air bubbles in the lines Air bubbles would prevent the water from circulating properly in the system Priming Speed The variable speed circulation pump s operating speed when priming the equipment Heat Cool Speed The speed a variable speed circulation pump m...

Page 72: ...or Type Currently there is only one choice for this option CHLORSYNC Port This is the logical ID of the device default is BROADCAST The device itself would be connected to the heat pump via a PoolSync device on port D See PoolSync WI FI Controller ECP0343 on page 64 2 6 Factory Reset A factory reset of all settings can be performed This will reset all settings to factory defaults PLEASE NOTE This ...

Page 73: ...imes can be adjusted as needed in settings See Adjusting Freeze Protection Options on the next page PLEASE NOTE l Freeze protection is meant to be temporary If freezing temperatures will continue for an extended time frame the pool equipment must be winterized l The heat pump will not attempt to heat water in freezing conditions l As a group cycles on and off any devices contained within that grou...

Page 74: ... and adjusting freeze protection options Improper freeze protection settings can cause damage to equipment This is not covered by heat pump warranty Available freeze protection options l PROTECT ON SETPOINT can be adjusted from 33 F to 39 F 6 C to 4 C The default is 37 F 3 C l PROTECT OFF SETPOINT can be adjusted from 40 F to 45 F 4 C to 7 C The default is 42 F 5 5 C l CYCLE TIME can be adjusted f...

Page 75: ...ROTECT ON SETPOINT 4 USE ENTER ARROWS TO ADJUST PROTECT OFF SETPOINT 5 USE ENTER ARROWS TO ADJUST CYCLE TIME 6 USE ENTER ARROWS TO ADJUST ACTIVE TIME MENU TO EXIT PRESS HOLD TO STATUS 2 8 ICM Digital 3 Phase Monitor DANGER Failure to heed the following will result in injury or death l Deactivate power while routing wiring to control board 2 Appendix ...

Page 76: ...Page 72 l Follow all National Electric Codes NEC and or State and Local guidelines 2 Appendix ...

Page 77: ...Page 73 2 Appendix ...

Page 78: ...ed on the side of the equipment or the inside of the heat pump s access plate 2 Find the model number on the data plate The first letters and numbers indicate the model type 3 The complete model number identifies the equipment s specifications Data Plate Example Model Number Example 2 Appendix ...

Page 79: ...Page 75 2 10 Menu Trees 2 Appendix ...

Page 80: ...Page 76 2 Appendix ...

Page 81: ...ed to be adjusted l Three phase models are equipped with a Three Phase Monitor or the ICM Digital Three Phase Monitor l Units equipped with the ICM Digital Three Phase Monitor will display a Back Phase Rev fault code on the phase monitor display l There is no display on the standard three phase monitor l The phase monitor is located inside the electrical panel PLEASE NOTE Standard Three Phase Moni...

Page 82: ...itch incoming power wires at L2 and L3 on the line side to the contactor 3 When heat pump starts disconnect power and verify off Then confirm all line voltage connections are securely tightened Reconnect power l If the heat pump does not start contact AquaCal for further assistance See Contacting AquaCal AutoPilot Inc on page 1 2 12 Viewing System Information The heat pump model serial number and ...

Page 83: ...Cupronickel 300 Pounds 136 1 kg Water Source WS05 source side Titanium 300 Pounds 136 1 kg Water Source WS05 source side Cupronickel 320 Pounds 145 kg Water Source WS10 source side Titanium 745 Pounds 338 kg Water Source WS10 source side Cupronickel 840 Pounds 381 kg SunPower SP05 source side Titanium 340 Pounds 154 kg SunPower SP05 source side Cupronickel 350 Pounds 158 8 kg 2 Appendix ...

Page 84: ...ng state without an actively heating or cooling heat pump and after any priming RPM of a circulation pump l RPM for the heat pump s active heat cool speed The RPMs can be adjusted to provide the most efficient operation of the heat pump See RPM adjustment for heat pump active heating or cooling on the facing page This is a global setting for this piece of equipment Once entered the heat pump will ...

Page 85: ...adjustment for heat pump active heating or cooling IF UNIT IS ASLEEP SWIPE TO WAKE UP A PRESS MENU BUTTON B USE ARROWS TO EQUIPMENT C PRESS ENTER 1 USE ARROWS TO APPROPRIATE PUMP 2 ENTER TO EDIT 3 USE ARROWS TO HEAT COOL SPEED 4 ENTER TO EDIT 5 USE ARROWS TO CHANGE 6 PRESS ENTER TO SAVE MENU TO EXIT PRESS HOLD TO STATUS 2 Appendix ...

Page 86: ...b Drive Port 1 Deactivate power to heat pump 2 Remove heat pump s electrical access panel 3 Plug USB thumb drive into port as indicated See Figure 1 4 Activate power to heat pump Do not touch thumb drive or electrical components inside heat pump A risk of electrical shock can occur resulting in injury or death 5 Perform save to thumb drive operation 6 Deactivate power to heat pump 7 Remove thumb d...

Page 87: ...ial Cooling Recommendations The following recommendations will reduce the amount of time required to cool a pool or cold plunge application If unsure of equipment cooling capability review equipment data plate See Identifying Model Specifications on page 74 1 Use the heat pump s POOL SPA button to select the POOL group 2 Select 48HR 48 hours for the SET TIME 3 Confirm the mode has been set to COOL...

Page 88: ... equipment l Failure to winterize heat pump may result in serious equipment damage Freeze damage is not covered under the heat pump warranty l While the plumbing connections are in the winterized condition not fully tightened it is imperative that water not run through the heat pump Loss of water through loose plumbing connections may result in damage to circulation pump pool and spa structures an...

Page 89: ...types on pool and source sides Be sure to properly identify and follow the correct procedure for both heat exchanger types in your unit Titanium ThermoLink Exchanger with no Drain No Drain 1 Disconnect the plumbing to the heat pump at connection unions removal is counter clockwise 2 Allow water to drain completely from the heat pump Expect to see a lot of water drain out at first and then a small ...

Page 90: ...ply 7 Allow water to run through the heat exchanger for 2 3 minutes fresh water should be seen exiting the pool s in port 8 Place an air hose into the water inlet of the heat pump wrap a clean rag around the hose to form a temporary seal 9 Push all water from the water circuit using compressed air at approximately 50 psig 446 kPa The residual water should be forced out of the heat pump s water out...

Page 91: ...th l Repairs must not be attempted by untrained or unqualified individuals l The heat pump contains refrigerant under high pressure Repairs to the refrigerant circuit must not be attempted by untrained or unqualified individuals Service must be performed only by qualified HVAC technicians Recover refrigerant before opening the system NOTICE Failure to heed the following may result in damage to equ...

Page 92: ...SOR SHORT or WATER TEMP1 SENSOR OPEN 94 water TEMP2 SENSOR SHORT or WATER TEMP2 SENSOR OPEN 94 Issues and resolutions FREEZE PROT sensor open or FREEZE PROT sensor short 89 A Front Panel Warning Indicator is Red Select Units 94 Blank Display 95 Can t set temperature above 96 F 35 6 C 95 Circulation Pump Won t Activate 95 Display Panel Not Responding 95 Displays FREEZE PROTECTION ACTIVE 96 Displays...

Page 93: ...de RESOLUTION The error at the primary heat pump must be corrected before the secondary unit will resume operation FREEZE PROT SENSOR OPEN or FREEZE PROT SENSOR SHORT ISSUE An external freeze protection sensor has failed The sensor is either missing or shorted RESOLUTION A qualified technician should check freeze protection settings sensor connections and or replace the sensor HAYWARD VS PUMP FAUL...

Page 94: ...ater is not being diverted away from the heat pump l See Water Flow Rates on page 11 l See Adjusting Water Flow Using ΔT Delta T on page 61 HIGH WATER TEMP ISSUE Incoming water temperature has exceeded 108 F 42 C and the unit has been deactivated The heat pump will not operate until the incoming water temperature drops to 100 F 38 C or lower RESOLUTION 1 Determine if a gas heater is sending water ...

Page 95: ...ice buildup on the coil If the heat pump is a reversing unit place it in heating mode and perform the following troubleshooting Determine if an insufficient amount of water is being supplied to the equipment 1 Confirm the filter pump is on 2 If a multiple speed filter pump is being used run filter pump at a higher speed Do not exceed the maximum flow rate for the model 3 Confirm water is not being...

Page 96: ...n page 45 l Confirm the model number in the system matches the heat pump s data plate See Viewing System Information on page 78 If the model number is incorrect contact AquaCal Customer Support for assistance l A qualified technician should confirm that an expansion module is properly installed in the unit NO POOL SPA GROUP EXISTS ISSUE When pushing the POOL SPA button the heat pump displays the m...

Page 97: ...s on page 20 3 If using a smart external controller confirm the controller is correctly set to send signals to the heat pump See manuals or guides provided with the external controller SOURCE FLOW FAULT ISSUE If source water flow goes on and off 5 or more times during one call for heating or cooling the Heat Pump will deactivate RESOLUTION Confirm source water pump is operating correctly SOURCE IN...

Page 98: ... water sensor RESOLUTION A qualified technician should replace the water sensor Until the sensor is replaced the setpoint is limited to 96 F 35 5 C WATER TEMP2 SENSOR SHORT or WATER TEMP2 SENSOR OPEN ISSUE Open or shorted water sensor RESOLUTION A qualified technician should replace the water sensor Until the sensor is replaced the setpoint is limited to 96 F 35 5 C 3 2 Issues and Resolutions Plea...

Page 99: ...rature safety device This will allow a maximum set temperature of 104 F 40 C See Over Temperature Alarm Kit on page 64 Circulation Pump Won t Activate ISSUE A circulation pump controlled by the heat pump will not activate as needed RESOLUTION 1 Confirm circulation pump is included in any group that requires it 2 Confirm the group containing the circulation pump has an appropriate schedule See Edit...

Page 100: ... RESOLUTION Call for service Displays NO POOL SPA WATER FLOW ISSUE Low or no pool spa water detected This is normal when the circulation pump is deactivated RESOLUTION 1 Confirm the filter pump is on 2 If a multiple speed filter pump is being used run at a higher speed to determine if the error persists Do not exceed the maximum flow rate for your model 3 Confirm water is not being diverted away f...

Page 101: ...t pump are both turned on l If the display still does not illuminate it is recommended that the heat pump installer or electrician confirm the heat pump is receiving power 2 Confirm correct mode is selected 3 Confirm thermostat is set correctly l When heating the water is desired the thermostat should be set above the current water temperature l When cooling the water is desired the thermostat sho...

Page 102: ... mode is set to heat 3 Confirm thermostat is set to the desired water temperature 4 Confirm valves are positioned to heat the correct body of water either the pool or the spa If heating a spa that overflows into a pool confirm the spa is isolated when being heated not flowing into the pool 5 Confirm heat pump is transferring heat into the water l Measure the pool side and source side discharge wat...

Page 103: ...er coming out of the heat pump l See Adjusting Water Flow Using ΔT Delta T on page 61 7 Confirm that the filter pump has a sufficient run time The heat pump will not run or cool the water without water flow Ice Forming on the Heat Pump Light Not Working ISSUE A light connected to the heat pump isn t working RESOLUTION 1 Confirm the light is included in any group that requires it See Edit a Group o...

Page 104: ...e program See Edit a Schedule on page 51 l Confirm the schedule mode is set to AUTO and the scheduled program mode is set to ON See Schedule and Program Modes on page 53 l Confirm the time is set correctly in the system See equipment manual for information on changing date and time on heat pump 4 Schematics Some schematics have been provided in the appendix of this manual PLEASE NOTE l Specificati...

Page 105: ...L FLOW SWITCHES RELOCATED POOL OUT AND SOURCE IN TEMP SENSORS RENEEC 6 6 2019 D C B A 8 7 6 5 4 3 2 1 D C B A 8 7 6 5 4 3 2 1 NOTES UNLESS OTHERWISE SPECIFIED 1 USE COPPER CONDUCTORS ONLY 2 TO BE WIRED IN ACCORDANCE WITH NAT L ELEC NEC LOCAL CODES 3 CONNECT TRANSFORMER TO CORRECT VOLTAGE 4 LINE VOLTAGE CODES A 208 230VAC 60HZ 1Φ H 200 240VAC 50HZ 1Φ Last Revision 01 04 18 DO NOT SCALE DRAWING CAD ...

Page 106: ...N TEMP SENSORS RENEEC 6 6 2019 D C B A 8 7 6 5 4 3 2 1 D C B A 8 7 6 5 4 3 2 1 NOTES UNLESS OTHERWISE SPECIFIED 1 USE COPPER CONDUCTORS ONLY 2 TO BE WIRED IN ACCORDANCE WITH NAT L ELEC NEC LOCAL CODES 3 CONNECT TRANSFORMER TO CORRECT VOLTAGE 4 CUT RED WIRE ON PHASE ROTATION MONITOR FOR D VOLT 5 LINE VOLTAGE CODES B 208 230VAC 60HZ 3Φ D 380 415VAC 50HZ 3Φ G 460VAC 60HZ 3Φ Last Revision 01 04 18 DO ...

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