Aqua Ultraviolet Ultima II Pro 3" Series, Instruction Manual

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TROUBLESHOOTING
Problem Possibilities Solution
My valve is leaking from the
• Handle was moved while pump was on • See how to clean valve section on
waste port. • Debris lodged under spider gasket. (i.e.
page 15.
rocks, sand, etc. • Replace spider gasket assembly.
The flow out of the filter is • Pump sized incorrectly
• Check pumps flow chart, make sure
considerably slower, and I • Pump is malfunctioning
flow over 10 ft. of head can tum over
have to backwash more fre-
• Filter media or basket is clogged with large pond in at least 1 1 /2 hours
quently. debris
• Check pump for any malfunctions
• Check inside Filter for large leaves,
plant material, etc
My water is murky/brown • Improper water circulation • Check pump for malfunctions
• Pump is malfunctioning • Check circulation see page 9 for rec-
ommended pond layouts
• Quartz sleeve in UV unit may need
cleaning
• UV lamp may need replacing ( check
manufacture's suggestion)
• A UV unit may be necessary to
achieve proper clarity
My valve handle is difficult to • Handle was moved while pump was on. • Turn off pump before switching
tum
• Debris may be lodged in top valve assem- handle
bly • Rinse off top portion of valve assem-
bly
I I
• See section on how to clean valve
I I
on page 15
My water is still green • Not filter related • If you do not have a UV we recom-
• A UV system is needed mend purchasing one
• If you have a UV you may need to: • Clean quartz sleeve per manufac-
Replace the UV lamp ture's suggestion
Clean the Quartz sleeve • Check lamp life and replace if nee-
essary
My valve is cracked at the • Water froze in the valve • Please call customer service at
ports (800) 454-2725 for new valve pur-
chase
My gauge doesn't register any • The filter is new
• Wait for the filter to establish
pressure • The pump is not sized correctly • Buy a larger pump
• Depending on pump, gauge may
never register any pressure, Gauge
should be used as a indicator only
There are small particles in
• Circulation is bad
• Make sure you are picking up and
my pond
• Pump picking up from skimmer
returning to opposite sides of the
pond
• Pick up water from bottom of pond
Media is coming out of my • The internal parts may be damaged • Open filter and check for holes in
waste port
laterals and basket
• Please call customer service for fur-
ther assistance 1-800-454-2725
AQUA ULT RAVIOLET 42371 AVENIDAAL VARADO, TEMECULA, CA 92590 TEL: 951-296-3480 FAX: 951-296-3490
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