Warranty
All Aqua products are designed and manufactured to exacting standards and are guaranteed for the
end purpose intended. Should the product fail during normal usage as a result of a component, mate-
rial or manufacturing fault, excluding fair wear and tear, then the product will be repaired or replaced
(with the same or a similar model from the current range) at our expense and discretion. All poles and
fabric colour fading due to over exposure to the sun are excluded from fair wear and tear.
This guarantee is only valid when your bivvy is used for recreational purposes, not including com-
mercial usage, eg. hiring, use by outdoor centres etc. Repairs to damage caused by accident, use in
inappropriate conditions, and normal wear and tear will be carried out where possible at a reasonable
charge.
Please ensure that all products are clean and dry prior to being returned
. No consequential loss
may be claimed under this guarantee. This guarantee in no way affects your statutory rights.
Repairs
We offer a comprehensive repair service whereby most repairs can be carried out on site by our team
of trained machinists. In the first instance please ensure that the bivvy comes back to us in a
clean, dry
condition.
We do not have the facilities to dry bivvies here at Aqua and for health and safety reasons
we will not work on a soiled bivvy.
Clearly mark on the bivvy where the fault is using chalk/low tack tape. Please supply a detailed list
of the faults, contents, contact numbers and return address details. There are forms available on our
website that can be downloaded, printed and filled out to aid this process - to view the forms please
visit
www.aquaproducts.co.uk
For warranty claims please ensure you send proof of purchase (direct
Aqua customers only). If purchased through one of our premier retailers your bivvy must be returned
to them.
Please ensure the bivvy is packaged so as not to cause further damage and ensure the package is
insured for the full value of the contents. We cannot be held responsible for damage caused in transit
or for lost parcels.
All repairs, unless under warranty, will be quoted for
before any work takes place and we aim to turn
around repairs within 10 working days, subject to
parts/peak times etc.
No bivvy is guaranteed against storm damage.
M3 COMPACT
Care & Use
Summary of Contents for M3 COMPACT
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