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www.AquaProducts.com/Service
PUMPS WATER, BUT CLEANER DOES NOT MOVE OR MOVES SLOWLY
Remove the cleaner from the pool and place it upside down (on a non-abrasive surface so that it won’t become
scratched or scuffed) and unplug it from the Power Supply.
Check for and remove any debris such as hair, string, or leaves that may be obstructing the free movement of the
1.
Drive Pulley (Page 19; Fig. 26a), Drive Belts or Drive Tracks (Page 18, Page 19; Fig. 26a, 26b).
Check that the Drive Belts and Drive Tracks
2.
(Page 18, Page 19; Fig. 26a, 26b) are properly aligned and are taut (see
Page 18). Adjust or replace if necessary.
Then, plug the cleaner into the Power Supply , grab the Floating Handle, lift your cleaner off the ground and turn it on
outside the water while still upside down. Allow the cleaner to run a maximum of 1 minute to check the following:
Check that the drive Pulley (Page 19; Fig. 26a) is turning. If it is not, grip one Wheel Tube with both hands and rotate
3.
it forward and reverse to see if the Drive Motor (Page 3; Fig. 1), to which the Drive Pulley is connected, loosens and
begins to operate correctly.
If you have checked all of the options offered and the problem has not been corrected then
please visit Aqua Products’
Customer Service Department online at AquaProducts.com/Service
to locate your local Authorized Service Center.
TROUBLESHOOTING GUIDE
~ IN DEPTH ~
IMPORTANT: Before performing any troubleshooting maintenance procedures on your cleaner, it should be
disconnected from the Power Supply (transformer) and the Power Supply should be unplugged from the electrical
outlet to prevent the possibility of personal injury or damage to the cleaner.
MOVES BUT DOES NOT PICK UP DIRT AND DEBRIS (DOES NOT PUMP WATER)
Turn off the Power Supply, remove the cleaner from the pool, and unplug it from the Power Supply.
1.
Clean the Filter Bag (Page 14) thoroughly so that the fine particles of dirt that get trapped within the fibers of the Filter
2.
Bag are removed. Keep in mind that the Filter Bag is capable of trapping particulates 20 times smaller than what the
naked eye is capable of seeing. To ensure that the Filter Bag is not the issue and is cleaned, remove the Bag from your
cleaner and operate it. If it now operates properly, then the Filter Bag requires a more thorough cleaning to remove
the particulates from the fibers of the Bag.
Check the Intake Valve Flaps (Page 4; Fig. 3b) on the underside of your cleaner. The Flaps should move freely to open
3.
and close. Clean and free the Valve Flaps if necessary.
Adjust Intake Port Width Selector Switch (Page 4; Fig 3b and Page 10; Fig. 10a, 10b) towards “LESS”.
4.
Inspect / Clean Power Washing Jet Tubes (Page 10; Fig. 13).
5.
If the Pump is operating properly replace the Outlet Top. Be careful not to over tighten and “strip” the screws.
6.
Using a screwdriver, remove the screws that secure the Outlet Top to the body (see page 16 PROPELLER CARE) and
7.
inspect the Propeller for clogs, hair or other debris which may keep it from spinning freely. If it appears to be frozen
and no debris is blocking it movement, or if the Propeller moves freely when spun manually but not when the cleaner
is turned on, or if the propeller is loose and wobbles when spun manually,
please visit Aqua Products’ Customer
Service Department online at AquaProducts.com/Service
to locate your local Authorized Service Center.
Check the operation of the Pump Motor (Page 3; Fig. 1). While the cleaner is in the pool, and with the Power Supply
8.
(Page 4; Fig. 4) switched on, hold the cleaner by its Floating Handle (Page 3; Fig. 1) so that the Outlet Top (Page 3; Fig.
1) breaks the pool surface. Water should gush from the Outlet Top.
IMPORTANT: Models with Cable Float, Cable Float with 3 directional Remote Control and Handle Float with
“split” Wheel Tubes and Directional Guidance Clutch: These models are equipped with a special safety device
that allows the cleaner to sense the Floating Cable being pulled into the Wheel Tubes and will try to immediately
reverse its movement to push the Cable back out! If unsuccessful the cleaner will automatically turn off to protect
it from twisting the Cable! Simply turn your Power Supply OFF correct the Cable and turn your Power Supply ON
as normal to continue cleaning.
FLOATING CABLE GETS WRAPPED AROUND BRUSHES OR PULLED INTO THE CLEANER
Floating Handle (see Page 6 FLOATINg HANDLe)
Check that the Floating Handle is locked diagonally across top of body and diagonal angle is reversed with each use (see
Page 6 FLOATING HANDLE).