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Apollo 5 Plus

USER GUIDE

No daily maintenance is required.  It is intended this 
equipment should only be serviced by properly qualified, 
authorized technical personnel.

MAINTENANCE & 
TROUBLESHOOTING

Symptom

Inspection 

Procedures

Possible 

Solution

The pump is not 
functioning. 

1. Check power 

source 
connection. 

2. Check fuse.

1. Connect to 

proper power 
source.

2. Replace fuse.
3. Refer to 

qualified 
service 
technician 
if problem 
persists

Low pressure 
LED is 
constantly 
illuminated or 
the mattress 
is not inflating 
while pump is in 
operation.

1. Check hoses 

and hose 
connections.

2. Check CPR 

valve.

3. Check air cells 

for holes or 
tears other 
than where 
designed. 

1. Make sure all 

connections 
are secure.

2. Make sure 

CPR valve is in 
the “CLOSE” 
position.

3. Replace 

damaged 
air cell if 
necessary.

4. Refer to 

qualified 
service 
technician 
if problem 
persist.

Pump is noisy.

1. Make sure 

pump is 
resting against 
a solid surface.

1. Reposition the 

pump.

2. Refer to 

qualified 
service 
technician 
if problem 
persist.

• 

Connect the Master Control unit to a 220 ~240 volt to 
a power source.

• 

Keep the pump and mattress away from open flame.

• 

Keep the mattress away from sharp objects.

• 

Do not place a heating device close to the mattress 
system.

The use of side rails and other restraints can result 
in injury or death - through potential entrapment and 
potential patient falls. Please see MHRA Device Bulletin 
DB 2006(06) for details.

Risk of electrical shock, serious injury or death. Only 
authorised technicians should open the pump unit 
for servicing and maintenance procedures. Electrical 
equipment can be extremely dangerous if damage or 
misused.

Warranty will be void if pump unit is opened by non-
authorised personnel. In the event of a persistent 
fault please contact your distributor. If the product is 
still under warranty they will then follow the necessary 
steps with our company to either repair or exchange 
the product.

• 

Weight guides should be used for guidance only, 
professional judgement should be used at all times

WARNING

Apollo Healthcare Technologies Limited

Holme Street, Liversedge, West Yorkshire, WF15 6JF

E-mail: [email protected]
Tel : +44 (0) 1924 400900

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