CONTACTING
API
/ Weinschel
In the event you're having difficulty or believe that the components are defective,
please contact
API
/ Weinschel immediately. An apparent malfunction may
be
corrected over the phone by contacting the Customer Service Department at
API
/ Weinschel. DO NOT
send the product back to the factory without prior
authorization (RMA
number). When it is necessary to return an item, state the
symptoms or problems, catalog and type number of the attenuator, and date of
original purchase. Also write the company name, your name, and phone number
on an index card. Then attach the card to the attenuator to be returned.
API
/ Weinschel Warranty
PRODUCTS:
API
/ Weinschel warrants each product it manufactures to be
free
from defects in material and workmanship under normal use and service any-
where in the world.
API
/ Weinschel's only obligation under this Warranty is
to
repair or replace, at its plant, any product or part thereof that is returned with
transportation charges prepaid to
API
/ Weinschel
by the original purchaser
within ONE YEAR from the date of shipment.
The foregoing Warranty does not apply to, and in
API
/ Weinschel's sole
opinion, products that have been subject to improper or inadequate maintenance,
unauthorized modifications, misuse, or operation outside the environmental spec-
ifications for the product.
SOFTWARE PRODUCTS:
API
/ Weinschel
software products are supplied
without representation or Warranty of any kind.
API
/ Weinschel, therefore,
assumes no responsibility and will not accept liability (consequential or otherwise)
arising from the use of program materials, disk, or tape.
The Warranty period is controlled by the Warranty document furnished with each
product and begins on the date of shipment. All Warranty returns must be author-
ized by
API
/ Weinschel
prior to their return.
API
/ Weinschel's Quality System Certified to:
6
IM-291
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