AP-AB12
15
has undergone rigorous testing and aging treatment before ex-work. Its performance has completely reached the
relevant indicators marked in the usage instruction.
1. AP&T makes a commitment to the customer that any defective parts inspected by AP&T will be repaired or replaced free of charge
within one year from the date of purchase. However, this commitment does not apply to:
(1) The device is incorrectly used or installed.
(2) Damage caused by negligence or accident during use.
(3) Modified, disassembled or repaired by other service departments not authorized by Anping Company.
2. The alloy electrode is a consumable product which is not included in the scope of warranty and will be charged for replacement when
repairing.
3. AP&T shall not be liable for any incorrect use of the products except for repair or replacement of parts as specified above.
After-sales service
1. The ion bar should be cleaned and maintained in time according to the use environment and the required electrostatic protection
requirements in order to ensure the good performance of the product. That is, gently remove the carbon deposits on the discharge
electrode, discharge socket, and metal discharge body with electrostatic brush, dust-free cotton swab, dust-free cloth dipped in
anhydrous alcohol, which will improve its performance significantly. Note:
A. Operation must be done 10 minutes after power cut off.
B. It must be cleaned when dust or white products appear on the tip of the needle during use. Use dust-free cloth dipped in anhydrous
alcohol to clean when brush can not meet the cleaning requirements.
C. The ion bar must be powered on after alcohol is completely volatilized after cleaning. No other organic solvent can be used to clean
the ion bar.
2. If the switch working indicator light of the power plug-in port on the panel of the ion bar is off , it should be stopped and repaired by
professional maintenance personnel. It can be used only after the electrical performance index is normal.
Maintenance
NO.
Faults
Reasons
Solutions
1
The RJ45 power port indicator
on the front panel is off
Poor contact of the power cable
Power supply mismatch
Check whether the power cable is in good condition and securely
connected
Wrong working mode -- Only green light on at the right port (positive
high voltage only)
Unplug the power cord and restart the ion bar. Or reset the working
frequency (this lamp is not used to judge the failure of the high
voltage module)
Wrong working mode -- Only orange light on at the right port (negative
high voltage only)
The duty ratio is too small and the green light is dark
Adjust duty ratio until ion balance becomes good. Return to factory
for repair if adjustment is not effective.
The duty ratio is too high and the orange light is dark
2
The electrostatic removal
performance decreased
obviously
Discharge needle is polluted and damaged
Clean or replace the discharge needle
Whether the discharge seat is tightened
Confirm the discharge seat is tightened
Ion bar positioning is incorrect
Confirm the best installation location
3
There are conductors or other ion bar around
4
High voltage alarm
（
Panel indicator red light
on
）
Electromagnetic interference
Remove (moving) conductors or other ion bar
Abnormal discharge
No power supply for high voltage module
High voltage module is damaged
Return to factory for maintenance
5
Unable to discharge
High voltage module is damaged
Main-board chip is damaged
Return to factory for maintenance
Return to factory for maintenance
Main-board chip is damaged caused by poor grounding or no grounding
6
High voltage module is damaged or insulation of the discharge seat is
damaged
The product is smoky or burnt
The electrostatic removal
performance decreased
Check the grounding of the ion bar and plant equipment, and return to
factory for maintenance
Return to factory for maintenance
Confirm the power supply specification
（
INPUT
：
100—240VAC
50/60Hz
；
OUTPUT
：
24VDC 2000mA
）
Turn off the power switch / unplug the power cable, restart the ion bar
Confirm the installation location and stay away from surrounding
conductors
Return to factory for maintenance
Trouble shooting
