21
Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors that are purchased after April 1
st
, 2001 are now covered
by the EASE Program. If your monitor malfunctions at any time during the first year,
AOC will provide a replacement monitor within 72 hours after you are approved for
our program. If your monitor qualifies for the EASE program, AOC will pay for
freight both ways.
Step 1:
Phone our TECH Department at 888.662.9888
Step 2:
Fill out and return EASE registration forms by mail or fax.
Step 3:
We will issue a Return Authorization Number upon verification into the
program.
Step 4:
A monitor will be advance shipped to your location.
Step 5:
We will issue a UPS Call Tag to pick up the defective unit.
Step 6:
Please review the following chart to see your EASE program qualifications
WARRANTY
PERIOD
COVERAGE AT
NO CHARGE
CUSTOMER
CHARGES
Within the 1
st
year of purchase
Covered by EASE
•
New AOC monitor
•
Call tag dispatched and return
freight charges via UPS
•
None*
Between 1-3 Years
•
All Parts & Labor
•
AOC repaired monitor
•
UPS Return Freight to AOC
*AOC will need to obtain a credit card number if you would like to get a new AOC
monitor advanced shipped to your location, prior to the defective unit arriving at
AOC’s service center. If you do not wish to supply a credit card, AOC will only ship
the new monitor, once the defective unit arrives at the AOC service center.
www.
AOCmonitor
.com
Summary of Contents for LM-510
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