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15

 

 

 

Symptoms

 

Checks

 

Picture freezes in antenna mode. 

The TV does not react to remote 

controller commands. 

Please ensure the antenna is properly connected.   

Please switch off the mains and switch on again. 

Re-install the channels if needed.

 

Picture breaks up in DVI mode, 

especially when a set top box is 

connected. 

The TV is trying to read the HDCP code sent by the set top 

box.  

Please switch off the set top box and switch on again. 

The picture is jerky or is 

corrupted (multiple small square 

boxes seen) in ATSC mode. 

The signal could be weak. Check the DTV signal via Menu 

--> Setup --> DTV Signal. 

Adjust the direction of your antenna to improve the 
signal. Re-install the channels if needed. 

Some channels are missing 

/ are not found.

 

Press the channel number to check if the channel exists, if yes, 

go to the Manual Channel Set Menu (Menu-->Setup--> 
Manual ch set), and add the channel. 

Go to the Setup Menu (Menu-->Setup) and install the 

channels again, searching    Air/Cable as appropriate. 

 
 
 
 

 

 
 

No Picture, No Sound

 

Check the power cord and power outlet. 

Check whether the TV power switch is on. 

Verify the front panel LED is showing blue color. 

Check connections for the selected input source. 

Verify that external signal for the selected input is active.

Check Video/Audio settings. 

The signal could be weak. Check the DTV signal via Menu 

--> Setup --> DTV Signal   
Adjust the direction of your antenna to improve the signal 
Re-install the channels if needed. 

 
 
 

 

Interference,Noisy

 

Check antenna connection, aerial location, and 

direction. 

Check and relocate nearby electrical appliances. 

Check fluorescent lights. 

Check cars/motorcycles. 

 

             

   

Distorted picture,Noisy

 

Check antenna connection, aerial location, and direction

Re-scan Channels. 

 

         

 

No Colour,Normal Sound

 

Check whether colour setting is at minimum. 

Adjust video menu picture settings or reset to default.

 

 

 

         

 

Normal Colour,No Sound

 

Check audio input connections. 

Check whether TV audio is in MUTE mode. 

Adjust audio volume to audible level. 

 

 

Troubleshooting

 

 

 

Summary of Contents for A42W64AT4

Page 1: ...USER S MANUAL A42W64AT4 Thank you very much for choosing the Envision Series Plasma TV We recommend that you take a few minutes to read carefully through this manual before installing and using the TV...

Page 2: ...nd Function 4 Front Panel Control 5 Basic Installation 6 Connection to other equipment 7 Remote Control Function 9 OSD Menu Descriptions Main Menu 10 Setup Menu 10 Video Menu 11 Audio Menu 11 Feature...

Page 3: ...evisions must comply with recommended international safety standards for tilt and stability properties of its cabinet design Do not compromise these design standards by applying excessive pull force t...

Page 4: ...immediately if there is any malfunction like no video no audio smoke or a bad odor 3 Unplug immediately if other foreign materials are put inside TV box or if the TV fell down 2 Do not throw any objec...

Page 5: ...ot in use for a long period of time 2 days 3 Call service personnel to clean the internal part of the TV once a year 2 Do not cover or block any vents and openings Inadequate ventilation may shorten t...

Page 6: ...9 25MHz ATSC receiver MPEG 2 decoder NTSC receiver Video decoder Dual Video Dual S Video Dual Y Pb Pr 480i 480P 720P 1080i HDTV Ready PC D SUB 15Pin INPUT D SUB Vertical refresh rate 50Hz to 85 Hz D S...

Page 7: ...operation Right Press to increase the sound volume level or move Right in Menu operation CH Down Press to select the next lower Programme number or move Down in Menu operation Up Press to select the...

Page 8: ...minutes 5 Once you see information displayed on screen press Digital button on Remote Control or MODE key on front panel continuously to select TV as input source TV channel information will be displa...

Page 9: ...picture below You may have many types of equipment as DVD VCD VCR Set Top Box X Box and so on View from back of the TV set left to right INPUT CONNECTION OF VIDEO SIGNAL DVD VCD VCR Connection to othe...

Page 10: ...tput jack to AUDIO input jack near the DVI D jack Setup Use the key Digital in Remote Control Transmitter or MODE key on Front panel controls to select source to DVI state Then turn on the equipment W...

Page 11: ...Vol down key to adjust volume CC To select close caption options CC1 CC2 ENTER To enter sub Menu or sub item EXIT To exit Menu or other OSD 0 9 number To enter TV channel number Pre CH TV channel ret...

Page 12: ...connecting to the antenna 2 DTV Signal Display signal strength to aid antenna adjustment 3 Auto Ch Search Automatically scan and store all TV channels 4 Manual Ch Set Enter channel setup table 5 Chann...

Page 13: ...stment 0 100 Balance Balance adjustment 0 100 Restore Default Restore Audio Language Treble Bass and Balance setting to default OSD Menu Descriptions 1 Press or to move the cursor up or down the sub i...

Page 14: ...rts from 12 00am In the time set menu first select the time zone you are in and manually change the time to the present time Press Enter to confirm the time and exit the menu Note that whenever you sw...

Page 15: ...analog channels together followed by all digital channels together To select a digital channel using the remote control 1 To go to channel 5 2 enter main channel number 5 2 Press the key 3 Enter the s...

Page 16: ...Cb Cr Y Pb Pr YCbCr YPbPrx 2 720P Audio L R x 2 Signal input Analog D Sub 15 pin Plug and play DDC 2B Support Frequency FH 31KHz to 80KHz FV 50Hz to 85Hz D Sub Mode VESA 640 x 480 VESA 800 x 600 VESA...

Page 17: ...tup Menu Menu Setup and install the channels again searching Air Cable as appropriate No Picture No Sound Check the power cord and power outlet Check whether the TV power switch is on Verify the front...

Page 18: ...es include logos video games computer images and Teletext Note The permanent after image on the Plasma TV resulting from fixed image use is not an operating defect and as such is not covered by the Wa...

Page 19: ...Envision Peripherals Inc 47490 Seabridge Dr Fremont CA 94538 www AOCdisplay com Tech Support 1 888 662 9888...

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