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SIGNATURE
VERIFIED?
For a Magnetic Stripe transaction, this screen will be
displayed. If the signatures match, select YES on
your Point of Sale system. If they do not, select NO
to decline the transaction.
REMOVE CARD
SIGNATURE
VERIFIED?
For a Chip Card transaction, this screen is displayed.
Remove the card from the terminal and compare it
to the signature on the reverse of the customer’s
card. If the signatures match, press YES on your
Point of Sale system. If not, press NO to abort the
Transaction.
NOTE:
If YES or NO are not pressed within one minute on your Point of Sale System, the transaction is
assumed to be approved and the terminal will return to the start screen.
TRANSACTION
APPROVED
If the transaction is approved, this screen is
displayed and the Point of Sale system prints a
customer copy. Please check for approval of the
transaction before completing the sale. If rejected,
the terminal displays an error message outlining the
reason. Notify the customer, advise them to contact
their Card Issuer and seek an alternative form of
payment. If the transaction is rejected, the POS
system will print a second merchant transaction
record with “DECLINED TL” and “SIGNATURE ERROR”
printed on the bottom of the receipt. No signatures
are required.
How to Perform an Authorisation Value enquiry
You may check the total value of funds placed on hold prior to completing a
Pre-Authorisation Transaction.
Please refer to your Point of Sale manual to initiate
this enquiry.