42
–43
$56.00 KEY PIN
Have the claimant enter their PIN then press
ENTER.
PROCESSING
PLEASE WAIT
APPROVED
If the transaction is approved, this screen is
displayed and the practitioner ’s Transaction
Record is printed.
Please check for approval of the transaction
before completing the Medicare claim. If
rejected, the terminal will display an error
message outlining the reason. Please refer
to the Terminal Error Messages (section 18)
in your ANZ POS Turbo and ANZ POS Mobile
Merchant Operating Guide.
If the claim is cancelled, the system will issue a
cancelled claim receipt.
CUSTOMER COPY?
ENTER OR CLEAR
Press ENTER to print a claimant copy or CLEAR
to return to the start screen. Hand the claimant
their copy of the Transaction Record and their
card.
The terminal will produce a Medicare receipt
for each claim (including cancelled claims),
please hand this receipt to the claimant.
For cancelled claims, also provide a medical
account receipt to enable the claimant to make
a claim through an alternative channel.
8.2 Partially Paid Patient claims
A Partially Paid Patient claim exists when a portion of an account of the medical
practitioner has been paid.
Where Medicare Australia assesses that a rebate is payable, Medicare Australia will issue a
statement and a Pay Doctor via Claimant (PDVC) cheque, which is mailed to the claimant’s
address that is recorded with Medicare Australia. Where no benefit is assessed as payable,
a statement will be forwarded to the claimant’s address that is recorded with Medicare
Australia.
The claimant is then responsible for forwarding the cheque, with any outstanding amount,
to the medical practitioner.
Repeat the steps in section 8.1 until you reach the ACCOUNT PAID menu.
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