RESTRICTIVE OVERRIDE CODE
1 N/A
2 SEPARATE SITES
3 NOT RELATED
4 NOT FOR COMPARISON
If N/A is selected in the previous screen, select
the appropriate restrictive override code, if no
restrictive override code applies press 1.
LSPN 1
Select the Location Specific Practice Number
(LSPN) from the list. If there is no LSPN press 1
to select N/A.
If you wish to add a different LSPN, enter 99
and enter the relevant LSPN then press ENTER.
MBS ITEM 2
If applicable enter or select a second MBS
item number. Otherwise press ENTER.
The terminal will produce a Medicare
lodgement receipt for each claim (including
cancelled claims), please hand this receipt to
the claimant. For cancelled claims, also
provide a medical account receipt to enable
the claimant to make a claim through an
alternative channel.
7.3 Unpaid Patient claims
An Unpaid Patient claim exists when a claimant has not paid a medical
practitioner’s account.
Where Medicare Australia assesses that a benefit is payable, Medicare Australia will issue a
statement and a Pay Doctor via Claimant (PDVC) cheque, which is mailed to the claimant’s
address that is recorded with Medicare Australia. Where no benefit is assessed as payable,
a statement will be forwarded to the claimant’s address that is recorded with Medicare
Australia.
The claimant is then responsible for forwarding the cheque, with any outstanding amount,
to the medical practitioner
Repeat the steps in section 7.1 until you reach the ACCOUNT PAID menu.
ACCOUNT PAID
1 FULLY PAID
2 PARTIALLY PAID
3 UNPAID
Press 3 to select UNPAID.
ACCOUNT REF. NO
Enter the account reference number or just
press ENTER.
179896_Medicare_Merch_op_Guide_74719.indd 34
6/08/10 5:11 PM
